Santa Air

It was a cold day in December at 10:AM on a Saturday morningMy heat was out and it was degrees in my house*** *** with SantaAir was the only company out of that I called who actually answered the phoneI told him my heat was out and he asked me if getting here shortly after lunch time would be okHe asked me to text him my name and address and he would call when he was on his way
He called around 12:PM and said he would be here by 1:PMHe showed up right on time and by 1:PM my heat was fixedHe charged me $for his time and a flame sensor replacment and I paid him $for coming so quickly and being such an awesome guy
Here's how it went down when he arrivedHe took his shoes off when coming into my houseHe asked me a few questions and played with my thermostat for a minuteHe grabbed a ladder and some tools from his van and we went up into my attic to check out the furnace unitThere I had a chance to learn more about him while he diagnosed the problem
*** is a recently married year old (very polite and well spoken) gentleman from VietnamHe has an electrical and mechancial engineering degree from thereHe has been living in the Raleigh area for years and operating his heating and air businessI asked him why he chose SantaAir as his business nameHe said "well, everybody likes Santa - and it implies a temperature." We shared a laugh
Once he narrowed down the problem, which was only a matter of minutes, he said "ok, if we're lucky it's a simple flame sensorIf not, it's a control board which is expensive...let's hope we get lucky." Once the new sensor worked he smiled and high fived me
I highly recommend *** *** with SantaAir!

It was a cold day in December at 10:30 AM on a Saturday morning. My heat was out and it was 55 degrees in my house. [redacted] with SantaAir was the only company out of 8 that I called who actually answered the phone. I told him my heat was out and he asked me if getting here shortly after lunch time would be ok. He asked me to text him my name and address and he would call when he was on his way.
He called around 12:50 PM and said he would be here by 1:15 PM. He showed up right on time and by 1:45 PM my heat was fixed. He charged me $138 for his time and a flame sensor replacment and I paid him $150 for coming so quickly and being such an awesome guy.
Here's how it went down when he arrived. He took his shoes off when coming into my house. He asked me a few questions and played with my thermostat for a minute. He grabbed a ladder and some tools from his van and we went up into my attic to check out the furnace unit. There I had a chance to learn more about him while he diagnosed the problem.
[redacted] is a recently married 29 year old (very polite and well spoken) gentleman from Vietnam. He has an electrical and mechancial engineering degree from there. He has been living in the Raleigh area for 4 years and operating his heating and air business. I asked him why he chose SantaAir as his business name. He said "well, everybody likes Santa - and it implies a temperature." We shared a laugh.
Once he narrowed down the problem, which was only a matter of minutes, he said "ok, if we're lucky it's a simple flame sensor. If not, it's a control board which is expensive...let's hope we get lucky." Once the new sensor worked he smiled and high fived me.
I highly recommend [redacted] with SantaAir!","pos-1