Santana M Group, Corp.

The dentist installed six crowns (actually seven, and this particular one is loose) in March of '21. After a few months, they didn't feel right. They started to bleed and hurt, and I started to notice a gap developing between my front teeth and bad breath. I went back after numerous calls to the office; they were too busy to get me in, and that's another thing that made me feel totally neglected. The dentist said he could do a procedure on me that would cost thousands, and I refused. I had already paid around 11k. My claim to the insurance was sent in after a year and a half and it got denied, and that's when I had been begging them for a year to send the claim to the insurance.

I did send it in myself before the expiration date, but the insurance wanted x-rays. They did send them in, but it was too late. I went and got a second opinion and the dentist said the crowns were not installed correctly and they need to be done correctly. I've had enough of these unprofessional people that only want to take your money. I want a full refund and a reimbursement for my current treatments. Thank you for reading this.