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Santec Electric

121 1087 E Kent Ave N, Vancouver, British Columbia, Canada, V5X 4V9

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Santec Electric Reviews (%countItem)

Prompt, efficient and professional. Good value.

I will agree that they were quick to arrive and appeared friendly, but. I have a had a terrible experience with Santec. Inflated billing, promises not kept and invented fees. Having to cancel a job with Santec, I tried to obtain a quote for a job that was smaller in scope. This new quote was inflated to account for site visits and quote preparations in the previous job. I was told my deposit would be refunded, while a large part was kept back with imaginary "admin" fees.
I was also working with an incentive program, and their electrician tried to suggest installing different dimensioned material to what was specifically listed as a requirement.

Please stay away and use someone with more integrity that will do what they say ***.

Santec Electric Response • Apr 10, 2019

. We provided you with a quote and you accepted our initial quote. A deposit was given to proceed with the work. We then applied for an electrical permit and bought the EV charger based on your specs. Then days prior to commencing work you cancelled the work due to strata compliance.

We refunded you the deposit minus, the fees we incurred for cancelling the permit, a restocking fee for the charger and our time spent in organizing this work for you. Which seems fair with all the trips made to the site to give you multiple proposals for your EV charger and all behind the scenes work/time spent.

Fast, friendly service:)

Santec Electric Response • Sep 13, 2018

Thank you, Corey!

I have been relying on Santec Electric for every day service needs for more than 3 years. Their administration and field staff are excellent. As a busy property management company we require a timely response and a good resolution for our clients and they always come through with a fast fix and correct invoicing. I strongly recommend them.

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Address: 121 1087 E Kent Ave N, Vancouver, British Columbia, Canada, V5X 4V9

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+1 (604) 685-7682

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