Santos Ford-Lincoln Mercury

Initial Business Response /* (1000, 10, 2015/10/27) */
In response to your letter dated October 21, Mr*** came into the dealership with his mail pieceWe matched his numbers to the game board and he won a $Walmart Gift CardUpon notifying him of what he had truly won, he took
his mailer and ripped it in half and left
Initial Consumer Rebuttal /* (3000, 12, 2015/10/30) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Their response was less than truthfulI did not rip up the gamepiece they took it from meWhen I called to complain they even offered to send me my gamepiece backOn the gamepiece itself, it clearly showed that if I got three of the same picture next to it was iPadsI would like to see a video of me doing this as it does not existThey are lying because they know I won the two iPads fair and squareI again am requesting the two iPads I won or the funds to buy the two iPadsAlso, I did not see any gameboard they spoke ofI would like either the iPads or the funds to buy the iPadsI have already filed a fraud complaint with the merced county da's office and will pursue that, in addition to this complaint