I am a landlord Who requested services for my tenant. The representative and myself were in agreement that before any work was done I would be contacted. This never happened I wasn't informed of any services until the tenant himself let me know what was done. Unfortunately, work was done without my permission, and they still charged me full price (which I don't agree with) instead of applying a discount for the inconvenience. Customer service is key for a successful business
I am a landlord Who requested services for my tenant. The representative and myself were in agreement that before any work was done I would be contacted. This never happened I wasn't informed of any services until the tenant himself let me know what was done. Unfortunately, work was done without my permission, and they still charged me full price (which I don't agree with) instead of applying a discount for the inconvenience. Customer service is key for a successful business