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Sareen & Associates, Inc.

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Sareen & Associates, Inc. Reviews (1)

Review: My wife and I engaged Sareen and Associates to prepare our income taxes in early 2012 for the 2011 tax year. From our first meeting we began experiencing reservations regarding the wisdom of our decision as our designated tax preparer, [redacted] arrived in the conference room in unprofessional attire with approximately 2 inch long fingernails and multi-colored dyed hair. What followed over the course of the next few weeks was a multitude of phone calls from this person requesting additional information, most of which was included in the information we had already provided during our initial meeting, resulting in the final determination by [redacted] that we were in arrears and would need to pay the IRS instead of receiving a refund.

By this point we had become thoroughly concerned with competency of this person and therefore the accuracy of our return. We consulted another tax preparer who agreed that something sounded off. During the course of this I attempted to contact the firm's principle accountant several times to express my concern to no avail. At this point my wife visited the business's office to inform them of our intention to file our taxes with someone else and collect our tax documents, which the firm then refused to surrender as we had not payed for their "service". Shortly thereafter I finally received a return phone call from the firm's accountant, [redacted]. I informed him of our concerns and intent to pursue other alternatives in filing our taxes. I also informed him that we would not be paying for his firm's service as we were not completing our transaction and again requested our tax documents, which he refused to relinquish. I believe this was a strong arm tactic intended to force us to complete our return with his firm therefore making us liable for the bill.

A few days later we received a letter from [redacted] offering to reduce our bill by to $350.00 should we achieve a result other then that which his firm had arrived at regarding our return. We did in fact end up receiving approximately $1'000.00 in tax refunds and had no further contact from the firm regarding the matter until a month ago when we received a letter from a lawyer announcing the firm's intent to sue us for the full amount of their "service": $552.00. I have sent a letter of dispute to the lawyer detailing this situation and our contention that we do not owe this firm for it's failure to provide quality service. I have since received further communication indicating that we should prepare to appear at trial.

We are shocked that in spite of the fact that this firm would have cost us a substantial amount of money had we completed our transaction they would still feel entitled to payment. Furthermore, their refusal to return our tax documents created a substantial amount of difficultly in ultimately completing our return, not to mention the delay in receiving our return check, and all of our time wasted including lost time and wages at work easily matching if not exceeding the firm's balance claimed as owed.

Sincerely,

[redacted]Desired Settlement: We wish for the entire balance requested by the firm to be nullified and a letter stating that the balance has been nullified to be delivered to us with no further considerations attached.

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Description: Bookkeeping Service

Address: 1013 Aylor Rd, Stephens City, Virginia, United States, 22655-3116

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