Sareussen Marine Supplies

Review: OUR COMPANY MADE A PROCUREMENT INQUIRY FOR SHIP'S SPARE PARTS ON 30/07/14 TO Sareussen Marine Supplies LLC. WE RECEIVED FROM Sareussen Marine Supplies LLC. A QUOTATION REF: GMSQ4964 ON 30/07/14 AND REVISED ONE REF: GMSQ4964 ON 04/08/14 WE ORDERED ON 06/08/14 ON AGREED PAYMENT BASIS 60% PREPAID-40% UPON DELIVERY BASED ON A PROFORMA INVOICE ISSUED BY THEIR GREEK BRANCH SSP (SSP Ltd. on behalf of SAREUSSEN MARINE SUPPLIES LLC) WITH BANK PAYMENT OF 15000 EURO WAS MADE ON 06/08/14 AND ORDER ACKNOWLEDGMENT RECEIVED ON THE 06/08/14 FROM SSP Ltd. on behalf of SAREUSSEN MARINE SUPPLIES LLCDEADLINE FOR DELIVERY WAS AGREED FOR THE 08/10/14BALANCE BANK PAYMENT OF 10000 EURO WAS MADE ON 07/10/14.AFTER VARIOUS REMINDERS FINALY GOODS WHERE DELIVERED PARTIALLY ON 30/10/14 AND REPORTED UNSUITABL DUE TO NOT AS PER AGREED SPECIFICATION.ON 07/11/14 DETAILED REPORT SHOWING THE DIFFERENCES WAS SUBMITTED FROM OUR SIDE.ON 13/11/14 WE REQUESTED REFUND ON THE PREPAID AMOUNT, BUT NO RPLY RECEIVED SINCE.Desired Settlement: FOR THIS PARTICULAR COMPLAINT THE SETTLEMENT REQUIREMENT IS THE REFUND IN FULL OF THE PREPAID AMOUNT OF 25000 EURO.