Sasan Ahmadiyar DDS & Associates Reviews (1)
Sasan Ahmadiyar DDS & Associates Rating
Description: Dentists
Address: 7806 Sudley Road Ste 210, Manassas, Virginia, United States, 20109
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www.luvthatsmile.com
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Review: I scheduled a consultation for 4/22/2013 for a possible extraction. When I scheduled my appointment I was not notified that there would be a cost for the consultation. When I came in for the appointment there was no mention, and also when I checked out and asked if there were costs for me I was notified that there weren't. The notice on the front desk says payments for services rendered will have to be made the day of the appt.
I receive a bill dated for 16 September that states I was charged 120.00 for a consultation when I did not agree to, or was notified of.
I have attempted to reach out to the office manager via emails Sept 16, 18, and 24 with no response.Desired Settlement: I would like my 120. refunded.
Business
Response:
October 7, 2013
Dear **. [redacted],
This letter is in respond to a letter we received from Revdex.com. We appreciate patients who take the time to let us know about their experiences with our office. I am very sorry to hear your concerns regarding your recent billing statement that you received from our office.
In our office as a courtesy to our patients, we submit patient’s dental claims to their dental insurance. We ask our patients for payment if there is a copayment for covered and non covered procedure when services are rendered. According to the information we received from your insurance [redacted], the consultation was covered at 100%. That is why we did not collect any payment from you. On 06/14/13 we received payment for date of service 04/22/13 from [redacted].
The bill you received from our billing department was for the services rendered on 05/06/13 the balance was not from the consultation. The charge based on your explanation of benefits has stated that your responsibility was 708.20 please review the attached explanation of benefits. Since then we have received a total of 683.15 from you the remaining balance was written off as a courtesy to you.
I apologize for the delay in responding to your email the office was closed the first two weeks of September for renovation. If you have any additional questions or concerns please do not hesitate to contact me.
Best Regards