Satellite Specialized Transportation

Good Morning [redacted] , thank you for contacting me regarding this complaint First I can assure you, I have responded to ***, I have tried to help him with the claims process What I need to explain first is he hired a broker to move the machine, legally brokers are not liable for the damage if something happens However Satellite has been a round quite a while and we do not intend to leave our customers high and dry The trucking companies insurance denied the claim because they did not have coverage for that exact damage, technically the trucking company still owes the money but they disappeared [redacted] continues to keep blaming satellite for his company going out of business, although there are steps [redacted] could of taken to insure if something happened to the machine he would have insurance coverage, such as getting his own policy for the machine during shipment Satellite has covered the cost of the claim but [redacted] now wants extra for other expenses that may come up, and lost revenue These are two things that Satellite cannot just cut checks for [redacted] continues to bash us on every web site he can find, and the accusations are just not trueNo one has ignored him, he has been getting responses, and he has got checks that he has cashed Please let me know if there are any more questions I will be sending [redacted] his last check today, he is upset the isnt included, but we have paid for all damage to the machine that he has provided receipts or estimates for Thank You, Kristi D [redacted] Satellite Specialized Transportation Inc [redacted] @Satellitetrans.com