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Satellite Warehouse Reviews (6)

*** Can you please update the complaintWe have reached out to the member and waiting for a call backOnce we receive the call back we will set up a time to go out and inspect the vehicle for the damagesI will update you once we have completed this processThanks Chris H [redacted] Senior Director Automotive Services AAA Colorado [redacted]

from: Mark B*** to: "[email protected]" date: Mon, Sep 28, at 5:PMsubject: Response to Complaint ID ***Mr***,Prior to the receipt of your letter dated September 23, 2015, the customer’s desired settlement (lapse
removed, premium increase returned to customer)This matter was resolved to the customer’s satisfaction.Please contact me if you have further questions.Sincerely,MarkMark B***, CISRInsurance Customer Service ManagerAAA Colorado IncE Arkansas AveDenver, CO 80222Phone (303)-753-ext8241Fax (303)-692-

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Good afternoon, Our agency, AAA Colorado, received a call on 9//20/to quote adding a *** ***
*** ***Our representative provided two quotes, one with a value of $37,359 and one with a value of $28,When Mr*** called on 9/25/to add the vehicle, he spoke with a representative from the *** office in Oklahoma CityThat representative mistakenly thought this was a pop up camper trailer which does have a maximum value limit of $ 20,In reality it is a travel trailer and the maximum value for a travel trailer is $ 80,The original representative from AAA Colorado who provided the original quote reached out to Mrs*** on 10/11/and advised her what had happened. AAA Colorado and *** Insurance apologize for the misunderstandingIf there are furtherdisput questions or concerns, please don’t hesitate to contact meMy hours are Monday-Friday from 8:30-5:30. Respectfully, Mark B***, CISRInsurance Customer Service ManagerAAA Colorado*** * *** ***
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Revdex.com:
I have reviewed the response made by the business, and find that this resolution is satisfactory to me.
Regards,
[redacted]

[redacted]  Can you please update the complaint. We have reached out to the member and waiting for a call back. Once we receive the call back we will set up a time to go out and inspect the vehicle for the damages. I will update you once we have completed this process. Thanks Chris H[redacted] Senior Director Automotive Services AAA Colorado [redacted]

Good morning, I am copying Chris H[redacted] in our Roadside department. He will be able to get this to the proper person who can address this situation.Respectfully,[redacted] B[redacted], CISRInsurance Customer Service ManagerAAA Colorado[redacted]
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Address: 2288 Marietta Hwy, Canton, Georgia, United States, 30114-8386

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www.jccomputer-solutions.com

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