I had a very unprofessional experience with Satish PatelI called Satish Patel multiple times to confront him about a simple mistake he made, the week beforeHe never called me back, finally I reached him by calling him, myselfI informed him about the simple mistake and he asked me for my father's social security number since it was under my fathers tax recordsI informed him, I only knew his last four and wondered if that would help him search for my dads recordsHe began to yell at me stating, "I have over clients, how am I supposed to find out who you are if I cant verify?!" I stated after his response that my father literally came in about three days ago in person and also asked if there was any other information I could provide to straighten his mistakeI also informed MrPatel that I left messages for him to call me back so why could he not call me and ask for my dad's SS# then, instead of going through this headache? He gave me no reason and yelled at me some more and finally told me "have your dad call me!" and hung upI, of course, was extremely upset of how unprofessional he actedAnd I continued calling him, times in total, all calls were picked up and hung up immediatelyHe would not speak to me or pick up my phone callsI even called using another number to call him and he hung up as well, not even greeting meLater, I e-mailed him in a polite manner explaining how unprofessional he was and how I do not appreciate how disrespectful he was, ESPECIALLY since I am one of his "over clients"I do not recommend this business to anyone, he was extremely unprofessional and handled the situation in a child-like manner
I had a very unprofessional experience with Satish PatelI called Satish Patel multiple times to confront him about a simple mistake he made, the week beforeHe never called me back, finally I reached him by calling him, myselfI informed him about the simple mistake and he asked me for my father's social security number since it was under my fathers tax recordsI informed him, I only knew his last four and wondered if that would help him search for my dads recordsHe began to yell at me stating, "I have over clients, how am I supposed to find out who you are if I cant verify?!" I stated after his response that my father literally came in about three days ago in person and also asked if there was any other information I could provide to straighten his mistakeI also informed MrPatel that I left messages for him to call me back so why could he not call me and ask for my dad's SS# then, instead of going through this headache? He gave me no reason and yelled at me some more and finally told me "have your dad call me!" and hung upI, of course, was extremely upset of how unprofessional he actedAnd I continued calling him, times in total, all calls were picked up and hung up immediatelyHe would not speak to me or pick up my phone callsI even called using another number to call him and he hung up as well, not even greeting meLater, I e-mailed him in a polite manner explaining how unprofessional he was and how I do not appreciate how disrespectful he was, ESPECIALLY since I am one of his "over clients"I do not recommend this business to anyone, he was extremely unprofessional and handled the situation in a child-like manner