I am writing to provide an update on complaint ID# *** submitted by *** *** *** ***I spoke with *** *** on March **, to obtain the necessary information (claim reference#/ticket#) to research his claim *** *** stated that he never filed a claim for the damaged
wheelchairHe mentioned that he filed a claim for delayed luggage (the items were located and delivered to his home address) and asked the airport staff to add the damaged wheelchair to the claim. I requested the claim reference#, ticket# and any other supporting documentsPassenger never provided the requested documents. Thank you for your cooperationPlease contact me should you have any questions. Warmest Regards, *** *** ***
Revdex.com:
I have got the baggage back and this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
I am writing to provide an update on complaint ID# *** submitted by *** *** *** ***I spoke with *** *** on March **, to obtain the necessary information (claim reference#/ticket#) to research his claim *** *** stated that he never filed a claim for the damaged
wheelchairHe mentioned that he filed a claim for delayed luggage (the items were located and delivered to his home address) and asked the airport staff to add the damaged wheelchair to the claim. I requested the claim reference#, ticket# and any other supporting documentsPassenger never provided the requested documents. Thank you for your cooperationPlease contact me should you have any questions. Warmest Regards, *** *** ***