Savannah Toyota

We have contacted the customer.  We will redo the paperwork if she comes in
the store.  She just needs to come in.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending...

it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:it needs to be clarified. Once I go in,who is supposed to handle this? I have been calling for...

the longest and getting the run around. I don't have a problem accepting this but I prefer to know who is going to handle this,make someone accountable or it will be just like my unanswered phone calls. Thank you.
Regards,
[redacted]