10pt">[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because: I still feel that I didn't need to pay and add'l $for a valve body when he overlooked a cracked drum from the beginningAlso He had my car for days and didn't display the best customer service by not returning calls and closing shop without and updateEven after the filed complaint it took and additional week to return my car which resulted in now $in rental car feesWhen the car wasn't fixed the first time after paying $and I had to return it three times to include an add'l $for a part I feel I should have been reimbursed or provided transportation for his lack of returning it in a timely mannerdays was too long and now two light are stuck on from a computer system that he placed in and it is hard to start but I refuse to take my truck back to him againSo it will cost me more to get that checked out when I can afford itSo resolved, I'm thinking not!
Regards,
*** ***
10pt">[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because: I still feel that I didn't need to pay and add'l $for a valve body when he overlooked a cracked drum from the beginningAlso He had my car for days and didn't display the best customer service by not returning calls and closing shop without and updateEven after the filed complaint it took and additional week to return my car which resulted in now $in rental car feesWhen the car wasn't fixed the first time after paying $and I had to return it three times to include an add'l $for a part I feel I should have been reimbursed or provided transportation for his lack of returning it in a timely mannerdays was too long and now two light are stuck on from a computer system that he placed in and it is hard to start but I refuse to take my truck back to him againSo it will cost me more to get that checked out when I can afford itSo resolved, I'm thinking not!
Regards,
*** ***
Mr [redacted] called from the company stated that issue with consumer has been resolved.