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Savol Pools

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Savol Pools Reviews (3)

There was an upstairs radiator leak in JanuaryThe faulty radiator was removed and the leak stopped that same night, but floor was soakedA company came in and dried the room, even prying up floorboards to complete the processThey have replaced the floorboards but left nails protruding, and that is the way it remains todayThey tried to get me to sign off on a "Customer Satisfaction" form>>sight unseen>>>but I refused until I returned to RochesterWhat I described is what I found>>in mid~February>>and not a lick of work has been done sinceFurther, the field crewman~in~charge has ignored my phone messages that I left over a month agoI wrote them an email in protest>>copying in the insurance company>>and have not heard back yetThat is the way it stands today

This company has placed a lien on my property for services that they did not provideWe had a small water issue in our finished basement that required restoration services because of a failed sump pump and storm flooding After providing a site visit this company gave me a list of services that they would be providingThey did not compete the service nor came back to check on equipment that was malfunctioning after numerous callsTheir response is that they did not have a crew available because of all of the flooding in the areaThey had humidifiers that had malfunctioned, they had fans that were not properly set up, they were attempting to “float” the carpet but never pinned the carpet down which released all of the air they were using to float it rendering it useless which caused for the carpet to be damaged beyond repairAdditionally they were to provide mold remediation and cleanup which they did not provideThey left the equipment onsite for over a week and after numerous c

Rapid Dry was called to my home to perform service on July 22ndIt was then that they left dehumidifiers on site along with smaller fansThe company rep that came out took initial reading and advised that he would be back that monday (days later) to take additional readings and to collect the machines It was at that time that the individual took a piece of ceiling tile to be tested for possible asbestosOn 07/two txts were sent to the colooking for an update (I was advised that txting was the best method of communication) that wenty unansweredA call was placed and I was offered no reason as to why the co, never showed to take additionsl readingsIt was at this moment that I stated that the machines were to be picked up Monday 08/Finally on wednesday, I received a call from another worker who stated they wanted to arrange a time to come get the machinesA response was sent back stating that I would be avail that weekend after 6pm or that monday I never heard fr

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