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Savoy Apartment Homes

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In early [redacted], I Spoke with [redacted] and explained to her that the outstanding balance owed was water.  She told me that her son’s lease stated that water was included and the lease stated that in paragraph 8.   I explained to her that the boxes next to the items must...

be checked in order for those items to be included.  She continued to stated that another staff member told her it was included, however, I told her I overheard the entire conversation.  I apologized that she felt misled, but everyone pays for water at Savoy.  She disagreed.   I let her know we would provide her son with a copy of the lease he signed.  About 1 week later the fees were paid.  As of today, we speak almost on a monthly basis and her son has renewed his lease.     [redacted] | Property Manager Savoy | [redacted] O: [redacted]

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