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Savvy Seconds

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Savvy Seconds Reviews (4)

I will send her another check via certified mail in the amount of $

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
I so not accept the response because I know what I gave her with the dress and she as wellAlso she is trying to cover up that she lost the privacy panel and strapsAnd for her to state that I can sale the dress without them is rediculous! The young lady that I was saleing the dress to wanted the privacy panel and the strapsYes I talked to her the phone and like I told her I did not want I waste my gasBecause I did not feel like I should have to go the extra mile for something that I didn't lose!!! She lost them and now she wants me to meet her at another store to get another oneThat should be up to her to do that and mail it to meAs of today I have not received anything in the mailI want my piracy panel and straps that I gave her with the dress!!!
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending...

it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Yes, I accept the check she owes me and thank you for your prompt attention to this matter.  When should I expect to receive the check?
 
[redacted]

My name is [redacted] and I own Savvy Seconds a consignment boutique in Waukesha. I have been in business for almost 5 years and have...

worked hard to be where I am today. I love my customers and working with them from day to day
I received a letter in the mail from The Revdex.com in reference to a claim from [redacted]. I want to reassure you that I was so concerned with this letter that I was confused because she received her dress back. She is also claiming that we received a bag with the privacy panel and some straps, unfortunately I never saw these items come in with the dress. If an item comes in with any other accessories they are usually returned back to the consignor right away because the girls do not want the privacy panels or straps. If for some reason they insist on selling the items with the dress then the items are kept with the dress at all times. On occasion we have kept the privacy panels the people don't want in a bag, and I did have her check there in case she saw something that looked like hers.
I have contacted my friend who owns a full brand new retail dress establishment and he has told me that I can stop by today, Wednesday June 24th after work to pick up a white privacy panel and some matching straps for her. I have called [redacted] and left a message letting her know that she is more than welcome to come with me today after work to match up the items to her dress. 
I am doing everything in my power to accommodate [redacted] I am able to show you a picture of what the back of a dress looks like fully laced up, and to show you that a privacy panel is not needed to sell any dress. I buy wholesale and I buy those dresses all day for $50. Unfortunately the prom season was over when she said she was able to sell her dress, and I had her dress priced at $269.95. I told her when she brought her dress in that it was a beautiful dress but might be a little hard to sell because it was white and mermaid (which is harder for girls to fit). Many of the girls during prom season are looking for the lighter pastel colors and white is too much like matrimony. 
Again to close...I am going tonight after work to pick up the necessary items to accommodate [redacted] so that she is happy. [redacted] has called me back and is not willing to meet me at my friends store because she doesn't want to waste the gas money. I told her that is fine and I will pick the one I believe to be the closest match and mail her the items.
Thank you.
[redacted]

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Address: 2707 W Lawrence Ave, Chicago, Illinois, United States, 60625-3703

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