Saybrook Point Inn & Spa

We Have satisfied to the complete satisfaction of the guest by sending the equivalence of the amount in Gift Card form that she had asked forWe would like you to be aware that we were never notified of this complaint until the Revdex.com had contacted usThanks, John AL [redacted] General Manager ###-###-#### Direct Line ###-###-#### Saybrook Point Inn

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

We Have satisfied to the complete satisfaction of the guest by sending the equivalence of the amount in Gift Card form that she had asked forWe would like you to be aware that we were never notified of this complaint until the Revdex.com had contacted usThanks, John AL***
General Manager ###-###-#### Direct Line ###-###-#### Saybrook Point Inn

We Have satisfied to the complete satisfaction of the guest by sending the equivalence of the amount in Gift Card form that she had asked for. We would like you to be aware that we were never notified of this complaint until the Revdex.com had contacted us. Thanks,    ...

John A. L[redacted] General Manager ###-###-#### Direct Line ###-###-#### Saybrook Point Inn

Review: We reserved a date for a wedding that was to be held at the Hotel. Within 2 weeks I came to the realization that this Wedding would not be taking place due to personal issues. I immediately emailed Ellen and was told that they would handle it. My Bank then sent me a letter stating that the Hotel claims this is a valid dispute and they do not want to issue a refund even though there is almost a year until the date and they will fill that space with another wedding. Its sickening that after having to endure all of this and being told I would be helped that they continue to try to hurt me. If it's an issue of the 1100.00 then I would accept a gift card for that amount from the Hotel.Desired Settlement: I would like the dispute ended or a gift card for the 1100.00 deposit.

Business

Response:

We Have satisfied to the complete satisfaction of the guest by sending the equivalence of the amount in Gift Card form that she had asked for. We would like you to be aware that we were never notified of this complaint until the Revdex.com had contacted us. Thanks, John A. L[redacted] General Manager ###-###-#### Direct Line ###-###-#### Saybrook Point Inn

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Sincerely,