Saymel's Bridal, Inc.

I won a 2-piece lot on October 23 and delivery shipping through the Houses in-house shipper. On November 23 only one item was delivered, and I subsequently spoke with someone at Kaminski on November 30, where he noted that yes, they still had my item in the auctions staging area. After which he assured me they would send it to their warehouse for shipping out on the next available truck. Following-up in an email on January 25 I didnt receive any response, so I sent another on February 1, getting a reply back on February 2 asking for a photo. When I sent it and didnt receive any response I reached out again on February 9 when he responded that they did have it and would sent it out as soon as someone was available. When I did not hear anything in the following months, I emailed again on April 21. After no answer I called and spoke on April 26, where he informed me it was on a truck with other lots, but because it was so far at the front it could not be reached. The only path forward was to wait until the other items were removed, so it cold be accessed. He was not able to provide a timeline. I have called approximately every 40 days since, most recently on December 6, with that and most calls going directly to voicemail. I've spoke with Frank Kaminski once in July 2022, receiving the same response as before, that the desk was still in the back of a truck. While I believe it is indeed possible for this to be the case 2 years later, I feel little to no effort has been made to retrieve it.