Good morning, let this letter serve as response to Customer Concern # [redacted] which crossed my desk this morning I acknowledge that some fault lays in the timeliness of Mercy’s billing in this particular instance and as such I have waived those charges from the customer’s balance I followed up by personally contacting the customer after waiving the charge in question and bringing his balance down to $ The customer was very happy with the service and my response
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
Good morning, let this letter serve as response to Customer Concern #[redacted] which crossed my desk this morning. I acknowledge that some fault lays in the timeliness of Mercy’s billing in this particular instance and as such I have waived those charges from the customer’s balance. I...
followed up by personally contacting the customer after waiving the charge in question and bringing his balance down to $0. The customer was very happy with the service and my response.
Good morning, let this letter serve as response to Customer Concern # [redacted] which crossed my desk this morning I acknowledge that some fault lays in the timeliness of Mercy’s billing in this particular instance and as such I have waived those charges from the customer’s balance I followed up by personally contacting the customer after waiving the charge in question and bringing his balance down to $ The customer was very happy with the service and my response
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
Good morning, let this letter serve as response to Customer Concern #[redacted] which crossed my desk this morning. I acknowledge that some fault lays in the timeliness of Mercy’s billing in this particular instance and as such I have waived those charges from the customer’s balance. I...
followed up by personally contacting the customer after waiving the charge in question and bringing his balance down to $0. The customer was very happy with the service and my response.