SBInc

Complaint: [redacted] I am rejecting this response because: If that is what they were looking to support, they should have stopped there They need to find a better way to contact potiential customers than calling individuals that are not computer literate and stating that their computer no longer has support and will stop working Although the statement regarding Windows XP is acturate, the caller should have known that once he was remoted into the computerComputer was not XPBoth the desktop and laptop (which they did not remote into) are Windows Vista This issue has caused a lot of anguish because I have had to change all my bank accounts and passwords I did receive the refunds, which I appreciate, but they really need to find potiential customers in a more appropriate manner I am a senior citizen and resently lost my husband and best friend and this really scared me I do not wish to be contacted again by this company They have called repeatedly and left voicemails Since they have refunded my money and I have changed all my bank accounts and passwords, I can call this complaint complete and hope no one else shares this experience Regards, [redacted] ***