SBLI

SBLI established a pattern of sending an email the month before my annual payment was due, and had done this for many years. I've always paid the yearly premium on time. In November, however, they failed to send the annual email stating my payment was due. I received no notice until a mailed letter arrived in March, stating my plan had lapsed because I hadn't paid. This was the first notice I received. As it's a yearly payment, I can't be expected to remember when it's due and look up the information to pay it. I'm convinced that SBLI is trying to kick people off their term life insurance plans. They agreed that they never emailed me the usual notice. They established a pattern then broke it. They claim to have sent a letter prior to March saying I had to pay, but I never received it. I doubt they sent one at all - they're not to be trusted. They lack integrity. They're now making me resubmit medical information and basically sign up all over again to reinstate my plan. I should not have to deal with this, as I bought a 20-year term plan just seven years ago. I just want to pay the premium and get my policy reinstated, none of this hassle. It's completely their fault. I'm having to jump through hoops with fingers crossed that my plan will be reinstated at the same rate after 7 years.