SBS Lien Services

Is there a collective lawsuit settlement for S.B.S?

Review: Our Homeowner's Association filed a lien against our property on 09/13/2013. This lien was for non payment of HOA fee's from 03/13 to 08/13. I received a letter from ([redacted]) our HOA on 10/11/13 giving me until 10/21/13 to pay. Our home was flooded on 10/12/13. I contacted the HOA on 11/26/13 to satisfy this lien and was told I needed to contact SBS Lien Services. I contacted SBS Lien Services on the same date and spoke with Chris Walker. Mr. Walker stated I needed to request this formally but it could be done by e-mail. I e-mailed him and received confirmation from the company that they were working on it and would provide payoff figures to me. I have now waited over a week and they are refusing to give me the amount owed. However they continue to stack on charges (having a processor server serve us after we asked for a payoff etc...) They are flay out refusing to provide us with the payoff to satisfy this debt and have threatened to foreclose on our property.Desired Settlement: Please tell us what was owed as of 11/26/13 when the company was formally asked. We will pay off all fees due as of that date. The company has failed to provide us with a payoff figure for well over a week yet continues to add or stack on additional fees.

Business

Response:

Ms [redacted] allegations are 100% false. Please see attachments for clarification.

Consumer

Response:

Review: 9826860

I am rejecting this response because:

Just to be clear I paid because I was being threatened with a foreclosure by both companies. Just because I paid doesn't mean that I am not pursuing legal remedies. My complaint with the Revdex.com was lodged against your company because of your failure to provide us with a true and accurate accounting of what was owed. My points in my previous rejection still stands and are as follows:

Both companies have provided me with four different pay off amounts in (7) days as follows: 12/4/13 for $4,747.44, 12/6/13 for $3,700.00 and also for $3,300.00 and then again on 12/10/13 for $3,415.00 which they stated if the $3,415.00 was not paid by 12/13/13 by 5:00 that they would proceed with foreclosure against my property. I am delivering a cashiers check in the amount of $3,415.00 which I still dispute the amount and intend on immediately filing suit against both entities. The company took a total of (8) days to render the first pay off amount and only did this after I requested a pay off and they had a process server show up at my residence and deliver an intent to foreclose notice and also only after the Revdex.com and other regulatory agencies notified them about our various complaints. Based on four different figures being rendered to me over a (7) day period it still validates that companies have still not provided me with a true and accurate accounting of what is owed. This is extortion at it's very best!

Regards,

Business

Response:

This was responded to again yesterday

From: [email protected] [mailto:[email protected]]

Sent: Tuesday, December 17, 2013 3:42 PM

To: [redacted]

Subject: Respond to Complaint

A response was sent the Revdex.com on 12/11/13 stating that despite the homeowers false allegations against us full payment was received and the account has been satisfied.

Please see the email that was sent to the homeowner and the LA Department of Consumer Affairs on 12/10/13

From: [redacted]

Sent: Tuesday, December 10, 2013 3:48 PM

To: w[redacted]@aol.com

Subject: ####-####/####E BADILLO ST/[redacted]

Dear Mr. Y[redacted] :

I spoke with [redacted] after our conversation this morning and they confirmed that the HOA will only accept the full amount of $3300.00 that is owed to them to bring Ms. [redacted]'s account current. I have agreed to waive our entire process service fee in the amount of $285.00 as a courtesy leaving a balance owing of $115.00 to SBS.

The total amount that is due to reinstate the account is $3415.00. We only accept cashier’s checks or money orders made payable to SBS for the full amount. Payment must be received in our office on or before 12/13/13 at 5:00.

To further confirm our conversation from earlier today, I admit to making a typographical error in my email to Ms. [redacted] on 12/6/13 where the amount due in the body of the email was different than the amount due in the breakdown attached to the email. Despite the typo, the greater amount ($3700.00) was owed at the time the email was composed.

As stated earlier, we are in the business of resolving delinquent accounts. The HOA has a fiduciary duty to enforce their right to collect delinquent assessments, which in Ms. [redacted]’s case have gone unpaid since March of 2013, that is why her account was referred to our office on 11/19/13.

We look forward to receiving full payment to satisfy the account.

Please do not hesitate to contact meFrom: [email protected] [mailto:[email protected]]

Sent: Tuesday, December 17, 2013 3:42 PM

To: [redacted]

Subject: Respond to Complaint

A response was sent the Revdex.com on 12/11/13 stating that despite the homeowers false allegations against us full payment was received and the account has been satisfied.

Please see the email that was sent to the homeowner and the LA Department of Consumer Affairs on 12/10/13

Dear Mr. Y[redacted] :

I spoke with [redacted] after our conversation this morning and they confirmed that the HOA will only accept the full amount of $3300.00 that is owed to them to bring Ms. [redacted]'s account current. I have agreed to waive our entire process service fee in the amount of $285.00 as a courtesy leaving a balance owing of $115.00 to SBS.

The total amount that is due to reinstate the account is $3415.00. We only accept cashier’s checks or money orders made payable to SBS for the full amount. Payment must be received in our office on or before 12/13/13 at 5:00.

To further confirm our conversation from earlier today, I admit to making a typographical error in my email to Ms. [redacted] on 12/6/13 where the amount due in the body of the email was different than the amount due in the breakdown attached to the email. Despite the typo, the greater amount ($3700.00) was owed at the time the email was composed.

As stated earlier, we are in the business of resolving delinquent accounts. The HOA has a fiduciary duty to enforce their right to collect delinquent assessments, which in Ms. [redacted]’s case have gone unpaid since March of 2013, that is why her account was referred to our office on 11/19/13.

We look forward to receiving full payment to satisfy the account.

Please do not hesitate to contact me