S.C. Friends Tire, Inc.

(The consumer indicated he/she DID NOT accept the response from the business.)
I wash my car on a weekly bases and take my time cleaning every part of the car.so im sure of the dents not being there before the visit to friends tires.So with there response im not satified because I dont hit my rims...

or nothing when I drive the car and neither do I have anyone drive my car.when I drove in the place of buisness they directed me in the garage when I was done doing so I got out of the car to go in where it is cool being that it qas so hot outside.then he had one of his workers enter the car and back out and recorrect where the placing of the vehicle was but what im trying to say I did not enter the garage or work place with my rim being dent.and when we first notice that there were a nail in the tire the dents were bot there

Customer did enter stating they needed a tire repair. Customer was directed to drive vehicle in to bay for repairs. As the driver entered the work area, it was obvious the tire was deflated. It is unknown if the tire deflated as they drove up for assistance or during the time they waited to be seen. The vehicle has over size wheels and low profile tires. Inspection of the tire was a greater concern since it was obvious the tire was deflated. The wheel was placed on a Ranger R26EX tires machine. The design of the wheel requires that the tire be removed from the back side of the rim. Prior to placing the wheel on machine nylon guards are place on the the four clamps so as to not mare or scratch the surface of the wheel. The wheel was place face down to remove tire from the back side of the rim for repairs. The
Ranger R26EX uses four evenly spaced jaws so as to keep the wheel centered and secured. As to the dents, it is unknown to the location of them or their separation from one another.