We have carefully reviewed our records of all phone calls and letters from the ***We have no record of them speaking to anyone at our company about cancelling their accountNo one at our resorts have the authority to cancel a membershipThat would have been referred to member servicesThat did not happen with the [redacted] In fact, they refused to speak with Member ServicesWe will continue to collect the fees that are contractually due from the [redacted] *lease have them call Member Services a [redacted] to work out a solution to catch up back payments
We have reviewed your file and we have decided to cancel your contract Your conversation with *** was recorded and it was not as you described We appreciate you wanting to cancel your contract but we feel that your phone experience was greatly exaggerated Please sign the attached release and we will release you from the contract
Thank you for your correspondenceWe have reviewed the complaint filed by the consumer and reviewed the phone call between him and our company when he called inFirst, the promotional mail received by the consumer does not state that they have won a Ford pick-up, but rather that there are four different items and they may be entitled to one Second, the consumer did not qualify for this offer as his self-reported retiree household income is below the amount that is listed in the details of the promotion that were included with the mailing the consumer receivedThank you
We have carefully reviewed our records of all phone calls and letters from the ***We have no record of them speaking to anyone at our company about cancelling their accountNo one at our resorts have the authority to cancel a membershipThat would have been referred to member servicesThat did not happen with the [redacted] In fact, they refused to speak with Member ServicesWe will continue to collect the fees that are contractually due from the [redacted] *lease have them call Member Services a [redacted] to work out a solution to catch up back payments
We have reviewed your file and we have decided to cancel your contract Your conversation with *** was recorded and it was not as you described We appreciate you wanting to cancel your contract but we feel that your phone experience was greatly exaggerated Please sign the attached release and we will release you from the contract
Thank you for your correspondenceWe have reviewed the complaint filed by the consumer and reviewed the phone call between him and our company when he called inFirst, the promotional mail received by the consumer does not state that they have won a Ford pick-up, but rather that there are four different items and they may be entitled to one Second, the consumer did not qualify for this offer as his self-reported retiree household income is below the amount that is listed in the details of the promotion that were included with the mailing the consumer receivedThank you