MESSAGE FROM BUSINESS: Complaint ID#: [redacted] Company Name: Scap Motors IncCompany Contact Name: Julie S*Company Contact Phone: ###-###-####Company Contact Email: [email protected]'s Name: [redacted] Revdex.com Staff Member (if you know): **No Response**Complaint Information: This issue was resolved with the customer on 12/17/2015.Business ID: [redacted] Sent on: 1/18/10:
Complaint ID#: [redacted] Company Name: Scap Motors, IncCompany Contact Name: Geza S [redacted] Company Contact Phone: [redacted] Company Contact Email: [redacted] Consumer's Name: [redacted] Revdex.com Staff Member (if you know): **No Response [redacted] Complaint Information: In response to the above complaint, an Insurance adjuster reviews our repairs and we both felt that the repairs to this vehicle were satisfactory
The vehicle was in our service department on 02/28/17, 04/03/and 05/04/ All three were separate *** warranty claimsAccording to our records we have not been contacted by the customer since the warranty repair was completed and the customer picked up the vehicle on 05/09/ Given the customer’s stated desired settlement of a New Vehicle, they need to contact the factory, it is not a dealership matterThank you for your assistanceRegards, Julie S [redacted] Vice President Scap Chrysler Dodge Jeep RAM [redacted] Fairfield, CT www.scapcdjr.com
Complaint ID#: [redacted] Company Name: Scap Motors, Inc Company Contact Name: Geza S [redacted] Company Contact Phone: [redacted] Company Contact Email: [redacted] Consumer's Name: [redacted] Revdex.com Staff Member (if you know): **No Response [redacted] Complaint Information: In response to the above complaint, an Insurance adjuster reviews our repairs and we both felt that the repairs to this vehicle were satisfactory
Complaint: [redacted] I am rejecting this response because: my car was in your shop for more then monthsThere is still overspray on the car and the paint looks horribleThe payments made and insurance for a vehicle that was in Scap dodge hands for the whole time My husband talked to the service manager and he basically told us that's all we getI've bought new chargers from this dealer to just be ignored or pushed to the sideThe car was suggested to the body shop manager and service manager to be sent to the detail department but all was rejectedIf I go to trade the car in the value on it went down because of the way it looks so how is that satisfactory work??? I'm willing to contact wtbh and any news company that would help me get what's rightI can't even get an apology from Scap dodge which is a even bigger slap in the face Sincerely, [redacted]
MESSAGE FROM BUSINESS: Complaint ID#: [redacted] Company Name: Scap Motors IncCompany Contact Name: Julie S
*Company Contact Phone: ###-###-####Company Contact Email: [email protected]'s Name: [redacted] Revdex.com Staff Member (if you know): **No Response**Complaint Information: This issue was resolved with the customer on 12/17/2015.Business ID: [redacted] Sent on: 1/18/10:
Complaint ID#: [redacted] Company Name: Scap Motors, IncCompany Contact Name: Geza S [redacted] Company Contact Phone: [redacted] Company Contact Email: [redacted] Consumer's Name: [redacted] Revdex.com Staff Member (if you know): **No Response [redacted] Complaint Information: In response to the above complaint, an Insurance adjuster reviews our repairs and we both felt that the repairs to this vehicle were satisfactory
The vehicle was in our service department on 02/28/17, 04/03/and 05/04/ All three were separate *** warranty claimsAccording to our records we have not been contacted by the customer since the warranty repair was completed and the customer picked up the vehicle on 05/09/ Given the customer’s stated desired settlement of a New Vehicle, they need to contact the factory, it is not a dealership matterThank you for your assistanceRegards, Julie S [redacted] Vice President Scap Chrysler Dodge Jeep RAM [redacted] Fairfield, CT www.scapcdjr.com
Complaint ID#: [redacted] Company Name: Scap Motors, Inc Company Contact Name: Geza S [redacted] Company Contact Phone: [redacted] Company Contact Email: [redacted] Consumer's Name: [redacted] Revdex.com Staff Member (if you know): **No Response [redacted] Complaint Information: In response to the above complaint, an Insurance adjuster reviews our repairs and we both felt that the repairs to this vehicle were satisfactory
Complaint: [redacted] I am rejecting this response because: my car was in your shop for more then monthsThere is still overspray on the car and the paint looks horribleThe payments made and insurance for a vehicle that was in Scap dodge hands for the whole time My husband talked to the service manager and he basically told us that's all we getI've bought new chargers from this dealer to just be ignored or pushed to the sideThe car was suggested to the body shop manager and service manager to be sent to the detail department but all was rejectedIf I go to trade the car in the value on it went down because of the way it looks so how is that satisfactory work??? I'm willing to contact wtbh and any news company that would help me get what's rightI can't even get an apology from Scap dodge which is a even bigger slap in the face Sincerely, [redacted]