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Scarsdale Automotive Service Inc.

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Scarsdale Automotive Service Inc. Reviews (1)

Review: The owner and mechanic of the garage, Mr. [redacted], has refused to deal with my son or me and will not help us with our car repairs. He has made me wait a week and promised to make repairs and order parts, but then blew both of us off for no good reason. He alleges that we have been making too many phone calls there, which is not true. The man is man is arrogant and weird and I cannot deal with him. I think should investigate this guy and he should not work there anymore. It's cost me a week of aggravation and trouble.Desired Settlement: I think the man owes both of us a sincere apology and should fix my car as he said he was going to do.

Business

Response:

Per our conversation yesterday enclosed please find our response to the false allegations made by [redacted] and [redacted].

We did fix his car for what it came in for that day. There was no promise to make other repairs to the car. Nor did

a week or time pass. His son [redacted] did call our repair shop many times during tne day his car was here. If needed Iwill try and see if

Verizon keeps a record of calls coming In to show the volume of calls made to our shop. When asked to repair another issue with

sons car, [redacted] nicely told his dad, [redacted] he thought It would be best for them to have the work dona else were as

he can not work with people calling every 20 minutes to check on there car. He only wanted his car parked in e certain space. which

we can not always control.

He states [redacted] is " arrogant and weird and that he can not deal with him" and "that he should not work there anymore."

And then in his conclusion he states he wants lo come buck to our shop and have the work done.

We are a very busy repair shop and try our best to accommodate all our customers .[redacted]

felt it best not to take the car in for other repairs to avoid future stress, and did so in a very diplomatic way.

Thank you for your help in resolving this matter.

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Description: AUTO REPAIR & SERVICE

Address: 858 Central Avenue, Scarsdale, New York, United States, 10583

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