Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear belowThere is no proof that I ever gave the Post Office that address and it does not exist despite what the Post Office saysI know I for one never received any bills once I called and gave FCU my updated addressI can provide call records from my cell phone companyI called them myself and gave them the updated address of *** * *** ** *** * *** *** *** If an address shows changed by the Post Office but not confirmed by the user shouldn't a call be placed to me or email or something? How am I to know the post office submitted a change of address using an address that does not exist
Regards,*** ***
RE: Revdex.com Case# *** After reviewing account and discussing with employees involved, the member's checking account was closed on May
29, The member does not owe anything concerning this checking account being closedOn Monday, June 1, 2015, our VP of Ops/Lending left a message for member to callThe VP of Ops/Lending wanted to inform the member their checking account was closed and was there anything else neededAt time of this writing, the member has not returned the call. Please let me know if there is something else needed
It appears this member is complaining that Connects FederalCredit Union had an incorrect address for her account. Therefore she did notreceive notice of a balance due on her [redacted] credit card with Connects FederalCredit Union. It is general procedure that if the credit union does not...
receiveresponse on past due accounts, the account is turned over to our attorney forfurther collections. Credit Union documents reflect collection costs, ifneeded.Connects FCU needs to have change of address informationeither signed by the member or the Credit Union can use the notice of addresschange from the US Post Office. After researching this member’s account andreviewing the change of address documents, Connect FCU only has changes fromthe US Post office. The latest change of address documents, Connects FCU onlyhas changes from the US Post Office. The latest change of address from wereceived it dated November 2012 (copy sent with this response). And the addresson this form is:[redacted]This is still the same address we have on record.Please let me know if there is something else needed.
Revdex.com spoke with the business. The address change came from the post office not from the business and that is the only address change they have received.
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID[redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Again I would like to stress that [redacted] is not even an address. It doesn't even come up on [redacted], I can hardly believe USPS approved this as an actual address. The address I gave you which I can prove is [redacted] That is where I lived at the time of the address change. Imagine the shock when I found out my wages were being garnished. I went to the post office and they confirmed that the address does not exist.
Regards,[redacted]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear belowThere is no proof that I ever gave the Post Office that address and it does not exist despite what the Post Office saysI know I for one never received any bills once I called and gave FCU my updated addressI can provide call records from my cell phone companyI called them myself and gave them the updated address of *** * *** ** *** * *** *** *** If an address shows changed by the Post Office but not confirmed by the user shouldn't a call be placed to me or email or something? How am I to know the post office submitted a change of address using an address that does not exist
Regards,*** ***
RE: Revdex.com Case# *** After reviewing account and discussing with employees involved, the member's checking account was closed on May
29, The member does not owe anything concerning this checking account being closedOn Monday, June 1, 2015, our VP of Ops/Lending left a message for member to callThe VP of Ops/Lending wanted to inform the member their checking account was closed and was there anything else neededAt time of this writing, the member has not returned the call. Please let me know if there is something else needed
It appears this member is complaining that Connects FederalCredit Union had an incorrect address for her account. Therefore she did notreceive notice of a balance due on her [redacted] credit card with Connects FederalCredit Union. It is general procedure that if the credit union does not...
receiveresponse on past due accounts, the account is turned over to our attorney forfurther collections. Credit Union documents reflect collection costs, ifneeded.Connects FCU needs to have change of address informationeither signed by the member or the Credit Union can use the notice of addresschange from the US Post Office. After researching this member’s account andreviewing the change of address documents, Connect FCU only has changes fromthe US Post office. The latest change of address documents, Connects FCU onlyhas changes from the US Post Office. The latest change of address from wereceived it dated November 2012 (copy sent with this response). And the addresson this form is:[redacted]This is still the same address we have on record.Please let me know if there is something else needed.
Revdex.com spoke with the business. The address change came from the post office not from the business and that is the only address change they have received.
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID[redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Again I would like to stress that [redacted] is not even an address. It doesn't even come up on [redacted], I can hardly believe USPS approved this as an actual address. The address I gave you which I can prove is [redacted] That is where I lived at the time of the address change. Imagine the shock when I found out my wages were being garnished. I went to the post office and they confirmed that the address does not exist.
Regards,[redacted]