Priderock has CREATED a parking situation in order to force residents to pay monthly parking fees when there was no problem to begin with Parking at North Creek Apartments in Everett Washington, managed by Priderock, was one of its greatest features Under previous ownership, a few "reserved parking" signs were placed in existing spots, which then made parking WORSE After Priderock took over, they added some brand new spaces, which completely fixed the parking situation My wife and I could park any time of day or evening without ever having to venture very far from our own unit Unfortunately, Priderock then put signage up and made about previously open spots, reserved Literally over night, it created yet another parking ***As just one recent example, last night my wife and I arrived home after a hospital visitusually we take the vehicle that is in the covered space that comes with each unit, but that car had died, and we needed to go to the hospital We drove ar
My wife and I live in an apartment managed by Priderock Capital ManagementUpon returning from a trip on 06/11/18, we found our apartment to be without air conditioningNaturally, we called the emergency maintenance lineMaintenance was unable to work on it that night, but put us up in a model apartment overnightOver the next two weeks, we called the office and the maintenance line multiple times as well as submitted multiple work repair requests through the online portalIn that two weeks, the office only called us once (we were at work and unable to answer)Meanwhile, we called the office multiple times and did not receive any answerWe called the maintenance line multiple times over the two weeks and they did answerHowever, they always said that some part or another on the air conditioning "hadn't come in yet." We were also informed by one of the maintenance workers that "we don't do maintenance on Saturdays." After two weeks (during which, the outside temperatures reache
The management at *** in Irving, TX is corrupt and there is no way to get a hole of the corporate office
I recently told the apartment manager *** that I want to end my lease with no fault because my kids and I are not in a safe environmentThere are drug abusers above us and they always have suspicious activity at am in the morning and they allowed their bathtub water to keep running until pieces of my ceiling started falling in my children's bedroom and kitchen, closet, bathroom and vanity areaManagement gave a pathetic attempt to fix it and I had to complain for them to come back and cut the piece of the wall out and replace because my son has respiratory issues and I don't want to deal with a shoddy quick fix for a bigger issueEver since, the manager *** has treated "me" disrespectfully even though I am the victim in thisThe maintenance crew told me that she knew the people that lived in the apartment and that is why they were not evicted, jus
Sent a pre-collection letter for utility charges in the amount of $that I feel should be waived
My daughter was a resident at Monument Ridge Apartments #*** from 8/XXXX-X/ She vacated the property May 8, but we continued to pay the rent per our signed contract The apartment was vacant for months with only the refrigerator on We received two bills from APS Electric company for $and $ The first bill I didn't think much about because I thought it was probably a little from the previous month but when I received the second bill for almost the same amount I called APS They states that something is running consistently and it's not the refrigerator I called *** at the property office to check if the A/C was functioning properly because of the bill Never heard back When we went up to close everything out the end of June I noticed the A/C unit was malfunctioning and the fan was stuck Now I knew that's where the charges were coming from I wen
Priderock has CREATED a parking situation in order to force residents to pay monthly parking fees when there was no problem to begin with
Parking at North Creek Apartments in Everett Washington, managed by Priderock, was one of its greatest features Under previous ownership, a few "reserved parking" signs were placed in existing spots, which then made parking WORSE After Priderock took over, they added some brand new spaces, which completely fixed the parking situation My wife and I could park any time of day or evening without ever having to venture very far from our own unit Unfortunately, Priderock then put signage up and made about previously open spots, reserved Literally over night, it created yet another parking ***As just one recent example, last night my wife and I arrived home after a hospital visitusually we take the vehicle that is in the covered space that comes with each unit, but that car had died, and we needed to go to the hospital We drove ar
I have reported mold via telephone and email to the management office with no action or response
In November I reported that I suspected there to be mold in the bathroom of my apartment and the gentleman I spoke with made me feel as if he was not taking my claim seriouslyHe stated he was going to add this concern to a recent repair order that had not yet been completedIt was later discovered that he did not add it to the orderI also emailed the management office to advise of such, and attached pictures to the emailsI received read receipt of the emails sent, but have received no response and there has been no action taken to remove the moldMyself and my four year old daughter continue to get sickWhen I described my daughter's symptoms to her pediatrician I was asked if we have mold in our home
Priderock did not disclose installation of water flow reducers in apts at *** @ Cypress Creek
In May 2017, we were given written notice that we would be undergoing a "fire inspection" and that access to our apartments would be needed Soon after that we noticed dramatically decreased water flow from both our bathroom faucets We waited to see if it would clear up on its own (there have been numerous water issues at our property) but it did not and we finally submitted a maintenance request via the property's mobile app Checking on the request the next day I noticed that it was marked as "Completed" though there had been no contact at all from the office and the water flow was still barely above a trickle
I took the day off work, submitted a new request, and waited for over half the day before going to the leasing office to see when I could expect maintenance I was told by an employee in the office that water flow reducers had been installed on our faucets during this so
Made an agreement, asked me to sign paperwork and then instead of billing like the agreement stated they simply sent me to collections
I left my lease early at a property they managed called Visconti at camelbackWe gave the required notices and gave them my forwarding address and my phone number, they even had my email addressWe agreed that I would forfeit my deposit and they would bill me the difference for the remainder of the fee I moved to Minnesota and expected to receive my billI had attempted to contact them but they lost the property to another management companyI found out through a collections company that they just sold my bill to themThe collection agency states that I owe Which was never disclosed to meI never received a breakdown of my debt nor did I ever receive a call or letter to prompt me to pay themNow I'm a single father that can't rent an apartment because this debt shows up on my rental historyI was s good tenant that always paid on time
My wife and I live in an apartment managed by Priderock Capital ManagementUpon returning from a trip on 06/11/18, we found our apartment to be without air conditioningNaturally, we called the emergency maintenance lineMaintenance was unable to work on it that night, but put us up in a model apartment overnightOver the next two weeks, we called the office and the maintenance line multiple times as well as submitted multiple work repair requests through the online portalIn that two weeks, the office only called us once (we were at work and unable to answer)Meanwhile, we called the office multiple times and did not receive any answerWe called the maintenance line multiple times over the two weeks and they did answerHowever, they always said that some part or another on the air conditioning "hadn't come in yet." We were also informed by one of the maintenance workers that "we don't do maintenance on Saturdays."
After two weeks (during which, the outside temperatures reache
I've been living there since 01/06/2018,it has been a disaster many complaints made to the office in regards to repair first time I contacted the office the issues started in my bathroom apartment became hazardous to my family health there have been floods water sits under the wooden floor never dry up causing mold clogged up bath tubs in both bathrooms, leak under the kitchen sink and clogged up kitchen sink, clogged up sink in guess bathroom in the master bathroom there is a terrible smell just like the sewer every so often in the master bathroom there is water coming through in between the wooden floor not sure where it's coming from, I have picture, video of what have been going on, many complaints have been made to management office one time in March I contacted the police when first flood happens because maintenance showed up hours later there was water everywhere in the apartment when tubs started clogging up I've made several complaints to management team they send maintena
Priderock's property at *** Avondale, Arizona *** ***) continues to be poorly maintained, unsafe and dirty
I have been a resident at Mirabella since August of Since I moved in, the property as a whole has been poorly maintained, dirty, unsafe and infested with poisonous insects, et ceteraI have filed numerous customer service complains in regard to the following issues with no resolution:
- Very large and heavy stray furniture was left at my unit's front door upon move-inIt was left by a former resident and was never picked up as promisedAlmost weeks passed before I had to request for personal help to remove it myself, even after multiple requests and promises from the office that it would be removed by maintenance
- There is an abundance of stray cats in the complex and they are damaging and defecating on resident's vehicles/patiosI have spoken to the office who states they will make sure the issue gets rectified, but it
Priderock has CREATED a parking situation in order to force residents to pay monthly parking fees when there was no problem to begin with Parking at North Creek Apartments in Everett Washington, managed by Priderock, was one of its greatest features Under previous ownership, a few "reserved parking" signs were placed in existing spots, which then made parking WORSE After Priderock took over, they added some brand new spaces, which completely fixed the parking situation My wife and I could park any time of day or evening without ever having to venture very far from our own unit Unfortunately, Priderock then put signage up and made about previously open spots, reserved Literally over night, it created yet another parking ***As just one recent example, last night my wife and I arrived home after a hospital visitusually we take the vehicle that is in the covered space that comes with each unit, but that car had died, and we needed to go to the hospital We drove ar
My wife and I live in an apartment managed by Priderock Capital ManagementUpon returning from a trip on 06/11/18, we found our apartment to be without air conditioningNaturally, we called the emergency maintenance lineMaintenance was unable to work on it that night, but put us up in a model apartment overnightOver the next two weeks, we called the office and the maintenance line multiple times as well as submitted multiple work repair requests through the online portalIn that two weeks, the office only called us once (we were at work and unable to answer)Meanwhile, we called the office multiple times and did not receive any answerWe called the maintenance line multiple times over the two weeks and they did answerHowever, they always said that some part or another on the air conditioning "hadn't come in yet." We were also informed by one of the maintenance workers that "we don't do maintenance on Saturdays." After two weeks (during which, the outside temperatures reache
The management at *** in Irving, TX is corrupt and there is no way to get a hole of the corporate office
I recently told the apartment manager *** that I want to end my lease with no fault because my kids and I are not in a safe environmentThere are drug abusers above us and they always have suspicious activity at am in the morning and they allowed their bathtub water to keep running until pieces of my ceiling started falling in my children's bedroom and kitchen, closet, bathroom and vanity areaManagement gave a pathetic attempt to fix it and I had to complain for them to come back and cut the piece of the wall out and replace because my son has respiratory issues and I don't want to deal with a shoddy quick fix for a bigger issueEver since, the manager *** has treated "me" disrespectfully even though I am the victim in thisThe maintenance crew told me that she knew the people that lived in the apartment and that is why they were not evicted, jus
Sent a pre-collection letter for utility charges in the amount of $that I feel should be waived
My daughter was a resident at Monument Ridge Apartments #*** from 8/XXXX-X/ She vacated the property May 8, but we continued to pay the rent per our signed contract The apartment was vacant for months with only the refrigerator on We received two bills from APS Electric company for $and $ The first bill I didn't think much about because I thought it was probably a little from the previous month but when I received the second bill for almost the same amount I called APS They states that something is running consistently and it's not the refrigerator I called *** at the property office to check if the A/C was functioning properly because of the bill Never heard back When we went up to close everything out the end of June I noticed the A/C unit was malfunctioning and the fan was stuck Now I knew that's where the charges were coming from I wen
Priderock has CREATED a parking situation in order to force residents to pay monthly parking fees when there was no problem to begin with
Parking at North Creek Apartments in Everett Washington, managed by Priderock, was one of its greatest features Under previous ownership, a few "reserved parking" signs were placed in existing spots, which then made parking WORSE After Priderock took over, they added some brand new spaces, which completely fixed the parking situation My wife and I could park any time of day or evening without ever having to venture very far from our own unit Unfortunately, Priderock then put signage up and made about previously open spots, reserved Literally over night, it created yet another parking ***As just one recent example, last night my wife and I arrived home after a hospital visitusually we take the vehicle that is in the covered space that comes with each unit, but that car had died, and we needed to go to the hospital We drove ar
I have reported mold via telephone and email to the management office with no action or response
In November I reported that I suspected there to be mold in the bathroom of my apartment and the gentleman I spoke with made me feel as if he was not taking my claim seriouslyHe stated he was going to add this concern to a recent repair order that had not yet been completedIt was later discovered that he did not add it to the orderI also emailed the management office to advise of such, and attached pictures to the emailsI received read receipt of the emails sent, but have received no response and there has been no action taken to remove the moldMyself and my four year old daughter continue to get sickWhen I described my daughter's symptoms to her pediatrician I was asked if we have mold in our home
Priderock did not disclose installation of water flow reducers in apts at *** @ Cypress Creek
In May 2017, we were given written notice that we would be undergoing a "fire inspection" and that access to our apartments would be needed Soon after that we noticed dramatically decreased water flow from both our bathroom faucets We waited to see if it would clear up on its own (there have been numerous water issues at our property) but it did not and we finally submitted a maintenance request via the property's mobile app Checking on the request the next day I noticed that it was marked as "Completed" though there had been no contact at all from the office and the water flow was still barely above a trickle
I took the day off work, submitted a new request, and waited for over half the day before going to the leasing office to see when I could expect maintenance I was told by an employee in the office that water flow reducers had been installed on our faucets during this so
Made an agreement, asked me to sign paperwork and then instead of billing like the agreement stated they simply sent me to collections
I left my lease early at a property they managed called Visconti at camelbackWe gave the required notices and gave them my forwarding address and my phone number, they even had my email addressWe agreed that I would forfeit my deposit and they would bill me the difference for the remainder of the fee I moved to Minnesota and expected to receive my billI had attempted to contact them but they lost the property to another management companyI found out through a collections company that they just sold my bill to themThe collection agency states that I owe Which was never disclosed to meI never received a breakdown of my debt nor did I ever receive a call or letter to prompt me to pay themNow I'm a single father that can't rent an apartment because this debt shows up on my rental historyI was s good tenant that always paid on time
My wife and I live in an apartment managed by Priderock Capital ManagementUpon returning from a trip on 06/11/18, we found our apartment to be without air conditioningNaturally, we called the emergency maintenance lineMaintenance was unable to work on it that night, but put us up in a model apartment overnightOver the next two weeks, we called the office and the maintenance line multiple times as well as submitted multiple work repair requests through the online portalIn that two weeks, the office only called us once (we were at work and unable to answer)Meanwhile, we called the office multiple times and did not receive any answerWe called the maintenance line multiple times over the two weeks and they did answerHowever, they always said that some part or another on the air conditioning "hadn't come in yet." We were also informed by one of the maintenance workers that "we don't do maintenance on Saturdays."
After two weeks (during which, the outside temperatures reache
I've been living there since 01/06/2018,it has been a disaster many complaints made to the office in regards to repair first time I contacted the office the issues started in my bathroom apartment became hazardous to my family health there have been floods water sits under the wooden floor never dry up causing mold clogged up bath tubs in both bathrooms, leak under the kitchen sink and clogged up kitchen sink, clogged up sink in guess bathroom in the master bathroom there is a terrible smell just like the sewer every so often in the master bathroom there is water coming through in between the wooden floor not sure where it's coming from, I have picture, video of what have been going on, many complaints have been made to management office one time in March I contacted the police when first flood happens because maintenance showed up hours later there was water everywhere in the apartment when tubs started clogging up I've made several complaints to management team they send maintena
Priderock's property at *** Avondale, Arizona *** ***) continues to be poorly maintained, unsafe and dirty
I have been a resident at Mirabella since August of Since I moved in, the property as a whole has been poorly maintained, dirty, unsafe and infested with poisonous insects, et ceteraI have filed numerous customer service complains in regard to the following issues with no resolution:
- Very large and heavy stray furniture was left at my unit's front door upon move-inIt was left by a former resident and was never picked up as promisedAlmost weeks passed before I had to request for personal help to remove it myself, even after multiple requests and promises from the office that it would be removed by maintenance
- There is an abundance of stray cats in the complex and they are damaging and defecating on resident's vehicles/patiosI have spoken to the office who states they will make sure the issue gets rectified, but it