Schaeffer's Investment Research, Inc.

Thank you for the opportunity to respond. Despite our attempts to help this customer
receive his subscription, we were unable to resolve that with him. Consequently, we are revising the email to
which this gentleman refers so that it will more accurately reflect what a
person may
expect and we are refunding the $fee he paid for the
subscription. That amount will be returned to the credit card he used when making his online purchase

Thank you for the opportunity to respond. Despite our attempts to help this customer
receive his subscription, we were unable to resolve that with him. Consequently, we are revising the email to
which this gentleman refers so that it will more accurately reflect what a
person may expect and we are refunding the $fee he paid for the
subscription. That amount will be returned to the credit card he used when making his online purchase

We truly regret that you feel deceived. We tried to demonstrate that the information was right there on the order page for you to see at the time of purchase.
Please see the attached document that *** *** faxed to us today. It shows that we were charged back for the $as of August 18, (i.e., they took the money from us and returned it to you). The original charge was processed on 06/21/and your full card number is shown. I hope this enables you to locate in your records the return of those funds

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint
I spoke to *** *** on the phone twice after sending the attached email and he assured me that my charges would be reversed Does what your representatives tell customers mean anything
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.
I agreed to the day trial only Not knowingly agreeing to the $ripoff I still consider this to be a deceptive business practice I also agreed to talking with news media when I filed this complaint I think people need to be warned about the practices of Shaeffers I wasn't the $refunded
Regards,
*** ***