Schafer's Auto Center

--------- Forwarded message ----------From: Revdex.com of Metro Washington DC<[email protected]>Date: Tue, Dec 1, 2015 at 8:31 AMSubject: Fwd: id#[redacted]To: [redacted] <[redacted]@myRevdex.com.org>---------- Forwarded message ----------From: Michael...

S[redacted] <[redacted]@schafersauto.com>Date: Mon, Nov 30, 2015 at 12:03 PMSubject: id#[redacted]To: [email protected] morning [redacted],I will start from the beginning.  [redacted] came in 8/4/2015 for brakes.  We saw he needed a air filter. After replacing the air filter he said a week or two later he said the car cut out driving.  He towed it to the dealer and they said there was a sensor bad that was caused by the aftermarket air filter.  After speaking with mike I told him I would contact the air filter manufacture.  After calling my rep. he said we will find out what we needed to do.   the manufacture called me 2 weeks later and said we need to send the air filter back to them for testing.  I called Mike and told him this.  He said he did not want to give me the air filter.  I told him we need to test it and there is not another option.  He finally said ok and dropped off the air filter on 10/8/2015. I told mike it could take a couple weeks.  I was notified 2 weeks ago around 11/15/15 that the manufacture messed up and they would pay for his bill from the dealer.  I am not sure what else needs to be done to make him happy.-- Thank youMichael S[redacted]Schafer's Auto Center[redacted]Philadelphia pa [redacted]###-###-####schafersauto.com[redacted]@schafersauto.com