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Schell Brothers Reviews (26)

Good morning,
Schell Brothers is currently working with Mrs. [redacted] through email exchanges to schedule a timeframe to meet, review, and discuss our next steps.  Once this meeting takes place and a positive outcome has been determined, I will follow up with an official email outlining our next steps.
Thank you,

This is in response to the concern that was submitted on 11/17/2014, ID of [redacted].  After speaking with [redacted], I am pleased to report that Schell Brothers and the homeowner have come to an agreement, to work together to resolve...

these concerns.  I believe no further assistance will be needed from the      Any further questions, please feel free to contact me directly.   Regards,

We can understand the frustration that Mrs. [redacted] is feeling, as she has  experienced several construction related issues and miscommunication by the service team trying to correct these issues.  We recognize that this home is their vacation home and the only time to...

complete service items are unfortunately during their vacation time or work time, which can cause additional stress.  Schell Brothers has every intent to correct these concerns, which are some drywall and paint touch-ups on the kitchen ceiling, front porch overlay, and to help with drainage concerns in the backyard.  Schell Brothers can have these items completed as soon as possible with the approval from the [redacted]'s.  I can also understand that time is one thing we cannot get back and I realize how valuable it is.  I would like an opportunity to discuss a reasonable compensation for this time with the [redacted]'s, as I don't feel that it's an unreasonable request by them.  I strongly feel that we can complete the remaining items fairly quickly and have a discussion about a reasonable compensation. Thank you and look forward to working together to complete these last remaining items.
[redacted]    [redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Good Afternoon,
I would like to close our current complaint (ID [redacted]) against Schell Brothers.  I has been resolved and we are satisfied with the outcome.  I am confused as to why there is a communication of not accepting the response made by the business to resolve the complaint on 11/7/16.  I did not even log into my account yesterday, so I am not sure how that happened.  It is incorrect and should be removed.
Thank you,

Our purchasing experience with this company was excellent. Our Construction Manager did a great job when there. Our homes actual construction was horrible with numerous flaws, defective construction components, poorly assembled, poorly landscaped, inferior materials coupled with endless issues many of which were major. 122 write-ups after thirty days, 200 more on second inspection the total of new flaws coupled to old ones not repaired. Most repairs were Temp fixes or unable to duplicate. This home has been far worse than previous homes owned costing a third of the price. I still have many issues and although they seem to care, promise a resolution it just becomes an endless goat rope .A Mobile home has better reliability

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Description: HOME BUILDERS

Address: 20184 Phillips St., Rehoboth Beach, Delaware, United States, 19971


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