Schererville Jaguar

Initial Business Response /* (1000, 5, 2017/01/31) */
This matter is in the process of being settled by our General Manager *** *** with Mr*** directly and we believe this matter to have been settled and to the satisfaction of Mr***
Initial Consumer Rebuttal /* (3000, 7, 2017/02/01)
*/
(The consumer indicated he/she DID NOT accept the response from the business.)
I can not accept the response from jaguar of ScherervilleI asked for a full refund because this dealership had my car in their possession for 6months between occasionsThis most recent being 4monthsI've only owed the car 12monthsOn top of this unprofessional situation I got my car back and the check engine light stays on, a problem I never had before having jaguar of Schererville service my car*** *** (general manager) told me 2weeks ago (january ) that he could not give me the *** dollars I paid the companyHe said that he would give me a *** gift card that following mondayI have yet to recieve anything from anybody at jaguar ScherervilleAt this point I feel everyone at jaguar Schererville that has called themselves resolving this problem has failedI am looking to contact someone at a corporate offic that can investigate this situation and give me a full refund for poor service ,wasting my time, and money etcI will not take my car back to Schererville jaguar, because it is obvious that I can't get the service I need nor the customer appreciationI'm Currently making appointment at another jaguar dealership to fix the check engine problem my car received while in the possession of jaguar of Schererville