Initial Business Response / [redacted] (1000, 10, 2015/11/25) */ This used truck was sold to the customer and [redacted] signed all of the documents I have attached them for you
the financial institute received the title for the truck, there was a situation with the title, the company where we bought the unit misplaced the title so it took a little longer for us to receive the title
Initial Business Response / [redacted] (1000, 10, 2016/05/09) */ Our company sells to trucks a year all of our trucks are used and sold As-IsCustomers need to understand that there may be issues arise in used equipmentWe can not guarantee that each truck will be 100% for life this is impossible with any piece of equipment even if it is newWe are very sorry the Mr [redacted] feels this way Initial Consumer Rebuttal / [redacted] (3000, 12, 2016/05/10) */ (The consumer indicated he/she DID NOT accept the response from the business.) This is just an easy (oh I didn't know that truck was completely demolished) responseThis truck was bought at auction, painted, a couple rims put on and sold Only someone dreaming would expect a used truck to be 100% operable, but a truck that needs more than 50% of the original selling price to get running is unacceptable [redacted] assured me that there would be some reimbursement on stuff that definitely should not have needed replaced the same month I bought it (Kubota Pony Motor $5,000, and Upper Hydraulic Cylinder $3,200) The tranny, clutch, cruise control to run the PTO, wheel bearings are all expenses too and I had put aside $10,to put into this truck but we far surpassed thatI didn't see an offer of any refund at all in this response, and I would think that a company that sells "200-300" trucks a year would definitely want to take care of its customers
Initial Business Response / [redacted] (1000, 10, 2015/11/25) */ This used truck was sold to the customer and [redacted] signed all of the documents I have attached them for you
the financial institute received the title for the truck, there was a situation with the title, the company where we bought the unit misplaced the title so it took a little longer for us to receive the title
Initial Business Response / [redacted] (1000, 10, 2016/05/09) */ Our company sells to trucks a year all of our trucks are used and sold As-IsCustomers need to understand that there may be issues arise in used equipmentWe can not guarantee that each truck will be 100% for life this is impossible with any piece of equipment even if it is newWe are very sorry the Mr [redacted] feels this way Initial Consumer Rebuttal / [redacted] (3000, 12, 2016/05/10) */ (The consumer indicated he/she DID NOT accept the response from the business.) This is just an easy (oh I didn't know that truck was completely demolished) responseThis truck was bought at auction, painted, a couple rims put on and sold Only someone dreaming would expect a used truck to be 100% operable, but a truck that needs more than 50% of the original selling price to get running is unacceptable [redacted] assured me that there would be some reimbursement on stuff that definitely should not have needed replaced the same month I bought it (Kubota Pony Motor $5,000, and Upper Hydraulic Cylinder $3,200) The tranny, clutch, cruise control to run the PTO, wheel bearings are all expenses too and I had put aside $10,to put into this truck but we far surpassed thatI didn't see an offer of any refund at all in this response, and I would think that a company that sells "200-300" trucks a year would definitely want to take care of its customers