Schmit Ford Corporation Reviews (1)
Schmit Ford Corporation Rating
Description: Auto Dealers - New Cars, Auto Dealers - Used Cars, Auto Repair & Service, New Car Dealers (NAICS: 441110)
Address: 121 N. Main St., Thiensville, Wisconsin, United States, 53092
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Review: On april 10 2014 I and my sister asked for a prorated refund of an extended service contract for 2 vehicles we traded in to another dealer. I waited for four weeks before I called for a status of this refund. As usual, I was sent to an answering. [redacted], the [redacted] called back
about two hours later. She said she couldn't understand the delay. So she called whoever is in charge. [redacted] was told the refund would the first part of this week. Today may 15th , I called [redacted]. She laughed and said she was surprised by this. The person that is in charge was out to lunch. I told [redacted] yes she was out to lunch ' meaning this in a sarcastic way. There was silence on the phone so I hung up not knowing the outcome. The laughing told me she wasn't serious. the amount of the refund is $353.58. Also my sister Dolores Stops has the same problem. Her refund is 248.28.Desired Settlement: Give [redacted] a refesher class on customer relations. Money is no laughing matter. She should know stalling does'nt waok eighter.
Consumer
Response:
On Sat, May 31, 2014 at 7:32 AM, [redacted] wrote:
ID [redacted] SCHMIT FORD SENT ME THE CHECK