I am in receipt of Mr [redacted] ’s explanation of what happened during the course of our business dealingsThere are several Issues that need to be addressed 1: Myself and my Wife issues a certified check in the sum of $20,to Mr [redacted] in order for him to purchase Granite and other material before we left Arizona in order for to be ready to start on the day of the closingWe also made arrangements with the realtor to pass along a key to him2: He removed nice heavy cabinets in the kitchen without our approvalHe then told my wife and son that he was doing it as a giftThese cabinets were replaced with construction grade unfinished cabinetsThe finish that was applied to these cabinets are subpar at bestThey are going to have to be refinished by the present contractorAt no time did we ask or insinuate that we wanted these cabinets removed When the Sink base cabinet was installed with the Granite in place, Mr [redacted] failed to run the water lines, drain line or the drain for the DishwasherBecause this was cabinet that sit cross ways to the corner of the room a fix was time consuming and costlyThe cabinets sit for a few weeks because no one could decide on a fix for the poor finish on the cabinets3: As I stated the Granite was cut for all the rooms at the same timeIn the master bath a kitchen Sink base was installedTo make it clear the base for a bathroom vanity is around inches, which is what the granite was cut forA kitchen sink base in inches deepTherefore, the Granite was too small to cover the base4: In the main entrance to the home one piece of 8” x 8” tile was looseWe ask Mr [redacted] to reinstall it Again, he took it upon himself to remove all of the tile at the entrance Another gift, that was never repaired5: During his painting he painted Electrical outlets, return air vents and anything else that got in the way of[GW1] the paint rollerAs far as my wife seeing the paint as it was applied, Mr [redacted] refused to allow us to come to the houseIn fact, I have a text message from him that states that the next time we show up unannounced, he and the crew would leave and not return till the next day6: The water lines to the master tub were installed improperly7: In the contract it was stated that Tile would be installed inches up the wall around the entire bathroomIf fact it was only installed to inches in part of the bathroomI ask if he was going to install it in the rest of the area and he told me that the room where the toilet set was not part of the bathroom nor was the entrance to the bathroom and that it would require a change order 8: The Granite and cabinet base between to be the refrigerator and the stove are to longThe Granite will have to be cut and a new cabinet will have to be purchasedOut of good faith I gave Mr [redacted] a working refrigerator, Dish Washer, Microwave, StoveIn turn he removed the garbage disposal, when I inquired about it he said it was junkBut during the home inspection, it was deemed in good order Mr [redacted] stated that there was never a completion date setBut weeks is a little excessive in my opinion The stress Mr [redacted] has caused my family is taking its tollWhen we initially entered into the agreement with Mr [redacted] we were told that the project would take approximately to weeks to completeIt was after seven weeks that we finally fired Mr [redacted] Subsequently, we had to hire a new contractor to complete Mr [redacted] agreed to performThat contractor has now been working on the house for three weeks, in cause weeks, and my wife and myself are still living in my son’s basement due to the uninhabitable state of our houseBefore we moved in with our son, we lived weeks in a hotelAlso, I am now the target of a lawsuitI am being sued, In cause number [redacted] by [redacted] ***, because Mr [redacted] hired, but did not payI have paid Mr [redacted] everything I agreed to, and moreIn turn, I have received nothing but great in conveniences and more expenseIn closing, I to have pictures of the mess he left the house inHe has written down that he would have been finished in three days, when in fact he could not have been finished in three weeksIt is causing me to spend more money then I can affordBut the project must go forward
I am in receipt of Mr***’s explanation of what happened during the course of our business dealingsThere are several Issues that need to be addressed 1: Myself and my Wife issues a
certified check in the sum of $20,to Mr*** in order for him to purchase Granite and other material before we left Arizona in order for to be ready to start on the day of the closingWe also made arrangements with the realtor to pass along a key to him2: He removed nice heavy cabinets in the kitchen without our approvalHe then told my wife and son that he was doing it as a giftThese cabinets were replaced with construction grade unfinished cabinetsThe finish that was applied to these cabinets are subpar at bestThey are going to have to be refinished by the present contractorAt no time did we ask or insinuate that we wanted these cabinets removed. When the Sink base cabinet was installed with the Granite in place, Mr*** failed to run the water lines, drain line or the drain for the DishwasherBecause this was cabinet that sit cross ways to the corner of the room a fix was time consuming and costlyThe cabinets sit for a few weeks because no one could decide on a fix for the poor finish on the cabinets3: As I stated the Granite was cut for all the rooms at the same timeIn the master bath a kitchen Sink base was installedTo make it clear the base for a bathroom vanity is around inches, which is what the granite was cut forA kitchen sink base in inches deepTherefore, the Granite was too small to cover the base4: In the main entrance to the home one piece of 8” x 8” tile was looseWe ask Mr*** to reinstall it. Again, he took it upon himself to remove all of the tile at the entrance. Another gift, that was never repaired5: During his painting he painted Electrical outlets, return air vents and anything else that got in the way of[GW1] the paint rollerAs far as my wife seeing the paint as it was applied, Mr*** refused to allow us to come to the houseIn fact, I have a text message from him that states that the next time we show up unannounced, he and the crew would leave and not return till the next day6: The water lines to the master tub were installed improperly7: In the contract it was stated that Tile would be installed inches up the wall around the entire bathroomIf fact it was only installed to inches in part of the bathroomI ask if he was going to install it in the rest of the area and he told me that the room where the toilet set was not part of the bathroom nor was the entrance to the bathroom and that it would require a change order 8: The Granite and cabinet base between to be the refrigerator and the stove are to longThe Granite will have to be cut and a new cabinet will have to be purchasedOut of good faith I gave Mr*** a working refrigerator, Dish Washer, Microwave, StoveIn turn he removed the garbage disposal, when I inquired about it he said it was junkBut during the home inspection, it was deemed in good order Mr*** stated that there was never a completion date setBut weeks is a little excessive in my opinion. The stress Mr*** has caused my family is taking its tollWhen we initially entered into the agreement with Mr*** we were told that the project would take approximately to weeks to completeIt was after seven weeks that we finally fired Mr***Subsequently, we had to hire a new contractor to complete Mr*** agreed to performThat contractor has now been working on the house for three weeks, in cause weeks, and my wife and myself are still living in my son’s basement due to the uninhabitable state of our houseBefore we moved in with our son, we lived weeks in a hotelAlso, I am now the target of a lawsuitI am being sued, In cause number *** by *** *** ***, because Mr*** hired, but did not payI have paid Mr*** everything I agreed to, and moreIn turn, I have received nothing but great in conveniences and more expenseIn closing, I to have pictures of the mess he left the house inHe has written down that he would have been finished in three days, when in fact he could not have been finished in three weeksIt is causing me to spend more money then I can affordBut the project must go forward
I am in receipt of Mr [redacted] ’s explanation of what happened during the course of our business dealingsThere are several Issues that need to be addressed 1: Myself and my Wife issues a certified check in the sum of $20,to Mr [redacted] in order for him to purchase Granite and other material before we left Arizona in order for to be ready to start on the day of the closingWe also made arrangements with the realtor to pass along a key to him2: He removed nice heavy cabinets in the kitchen without our approvalHe then told my wife and son that he was doing it as a giftThese cabinets were replaced with construction grade unfinished cabinetsThe finish that was applied to these cabinets are subpar at bestThey are going to have to be refinished by the present contractorAt no time did we ask or insinuate that we wanted these cabinets removed When the Sink base cabinet was installed with the Granite in place, Mr [redacted] failed to run the water lines, drain line or the drain for the DishwasherBecause this was cabinet that sit cross ways to the corner of the room a fix was time consuming and costlyThe cabinets sit for a few weeks because no one could decide on a fix for the poor finish on the cabinets3: As I stated the Granite was cut for all the rooms at the same timeIn the master bath a kitchen Sink base was installedTo make it clear the base for a bathroom vanity is around inches, which is what the granite was cut forA kitchen sink base in inches deepTherefore, the Granite was too small to cover the base4: In the main entrance to the home one piece of 8” x 8” tile was looseWe ask Mr [redacted] to reinstall it Again, he took it upon himself to remove all of the tile at the entrance Another gift, that was never repaired5: During his painting he painted Electrical outlets, return air vents and anything else that got in the way of[GW1] the paint rollerAs far as my wife seeing the paint as it was applied, Mr [redacted] refused to allow us to come to the houseIn fact, I have a text message from him that states that the next time we show up unannounced, he and the crew would leave and not return till the next day6: The water lines to the master tub were installed improperly7: In the contract it was stated that Tile would be installed inches up the wall around the entire bathroomIf fact it was only installed to inches in part of the bathroomI ask if he was going to install it in the rest of the area and he told me that the room where the toilet set was not part of the bathroom nor was the entrance to the bathroom and that it would require a change order 8: The Granite and cabinet base between to be the refrigerator and the stove are to longThe Granite will have to be cut and a new cabinet will have to be purchasedOut of good faith I gave Mr [redacted] a working refrigerator, Dish Washer, Microwave, StoveIn turn he removed the garbage disposal, when I inquired about it he said it was junkBut during the home inspection, it was deemed in good order Mr [redacted] stated that there was never a completion date setBut weeks is a little excessive in my opinion The stress Mr [redacted] has caused my family is taking its tollWhen we initially entered into the agreement with Mr [redacted] we were told that the project would take approximately to weeks to completeIt was after seven weeks that we finally fired Mr [redacted] Subsequently, we had to hire a new contractor to complete Mr [redacted] agreed to performThat contractor has now been working on the house for three weeks, in cause weeks, and my wife and myself are still living in my son’s basement due to the uninhabitable state of our houseBefore we moved in with our son, we lived weeks in a hotelAlso, I am now the target of a lawsuitI am being sued, In cause number [redacted] by [redacted] ***, because Mr [redacted] hired, but did not payI have paid Mr [redacted] everything I agreed to, and moreIn turn, I have received nothing but great in conveniences and more expenseIn closing, I to have pictures of the mess he left the house inHe has written down that he would have been finished in three days, when in fact he could not have been finished in three weeksIt is causing me to spend more money then I can affordBut the project must go forward
See attached
Complaint: ***
I am rejecting this response because:
Sincerely,
*** ***
I am in receipt of Mr***’s explanation of what happened during the course of our business dealingsThere are several Issues that need to be addressed 1: Myself and my Wife issues a
certified check in the sum of $20,to Mr*** in order for him to purchase Granite and other material before we left Arizona in order for to be ready to start on the day of the closingWe also made arrangements with the realtor to pass along a key to him2: He removed nice heavy cabinets in the kitchen without our approvalHe then told my wife and son that he was doing it as a giftThese cabinets were replaced with construction grade unfinished cabinetsThe finish that was applied to these cabinets are subpar at bestThey are going to have to be refinished by the present contractorAt no time did we ask or insinuate that we wanted these cabinets removed. When the Sink base cabinet was installed with the Granite in place, Mr*** failed to run the water lines, drain line or the drain for the DishwasherBecause this was cabinet that sit cross ways to the corner of the room a fix was time consuming and costlyThe cabinets sit for a few weeks because no one could decide on a fix for the poor finish on the cabinets3: As I stated the Granite was cut for all the rooms at the same timeIn the master bath a kitchen Sink base was installedTo make it clear the base for a bathroom vanity is around inches, which is what the granite was cut forA kitchen sink base in inches deepTherefore, the Granite was too small to cover the base4: In the main entrance to the home one piece of 8” x 8” tile was looseWe ask Mr*** to reinstall it. Again, he took it upon himself to remove all of the tile at the entrance. Another gift, that was never repaired5: During his painting he painted Electrical outlets, return air vents and anything else that got in the way of[GW1] the paint rollerAs far as my wife seeing the paint as it was applied, Mr*** refused to allow us to come to the houseIn fact, I have a text message from him that states that the next time we show up unannounced, he and the crew would leave and not return till the next day6: The water lines to the master tub were installed improperly7: In the contract it was stated that Tile would be installed inches up the wall around the entire bathroomIf fact it was only installed to inches in part of the bathroomI ask if he was going to install it in the rest of the area and he told me that the room where the toilet set was not part of the bathroom nor was the entrance to the bathroom and that it would require a change order 8: The Granite and cabinet base between to be the refrigerator and the stove are to longThe Granite will have to be cut and a new cabinet will have to be purchasedOut of good faith I gave Mr*** a working refrigerator, Dish Washer, Microwave, StoveIn turn he removed the garbage disposal, when I inquired about it he said it was junkBut during the home inspection, it was deemed in good order Mr*** stated that there was never a completion date setBut weeks is a little excessive in my opinion. The stress Mr*** has caused my family is taking its tollWhen we initially entered into the agreement with Mr*** we were told that the project would take approximately to weeks to completeIt was after seven weeks that we finally fired Mr***Subsequently, we had to hire a new contractor to complete Mr*** agreed to performThat contractor has now been working on the house for three weeks, in cause weeks, and my wife and myself are still living in my son’s basement due to the uninhabitable state of our houseBefore we moved in with our son, we lived weeks in a hotelAlso, I am now the target of a lawsuitI am being sued, In cause number *** by *** *** ***, because Mr*** hired, but did not payI have paid Mr*** everything I agreed to, and moreIn turn, I have received nothing but great in conveniences and more expenseIn closing, I to have pictures of the mess he left the house inHe has written down that he would have been finished in three days, when in fact he could not have been finished in three weeksIt is causing me to spend more money then I can affordBut the project must go forward