Schmitz Enterprises, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I am rejecting decision because I do believe the installation was incorrect it appears the preparation service was not properly prepared causing the liner to pull up
Regards,
[redacted]

Dear Mr. [redacted],Rhino Linings Corporation would like to thank you for taking the time to notify us regarding your Rhino Lining application of your Rhino Linings® truck bed liner.After careful consideration Rhino Linings Corporation has determined that the damage to your liner is not due to a...

material or an installation defect. We have determined that this claim does not fall under warranty guidelines. Therefore we will not warranty the bed liner due to normal wear and tear.Please note each Rhino Linings dealership is independently owned and operated. Therefore, the original spraying dealer is responsible for any repair work. As long as it falls under their warranty guidelines, they should acknowledge the warranty.If you have any further questions, please feel free to contact usSincerely, [redacted]Warranty Associate