Schmutter, Strull, Fleisch, Inc.

Sent: Tuesday, January 02, 10:AM Subject: Case #*** - Gateman, IncFirst operator was replaced to be comparable with a battery back up at no additional chargeAfter Hurricane Harvey we replaced flooded operator with a higher base standWe service and lubricated the system every time
our staff was on site to program and deliver remotesOur insurance does not cover us if we're not on site during the time of the incidentThese unit's electronic design are called fail safe type and it showed on the footage management provided of the accidentAlso, we are not sure what occurred for all we know the operator could of been tampered with by other gate companies, residents or the maintenance; we have no responsibilityFor further questions or concerns, please feel free to contact us. Thank you, Gateman, IncTeam Phone: 713.977-Fax: 713.868-"We are committed to provide our customers with the highest quality service."

Sent: Tuesday, May 23, 6:PM Subject: Revdex.com Case # *** - Gateman, IncOn Thu, May 18, at 7:AM, Ted *** wrote: Thank you so much for your attention to this matterCan you also give me the status of *** ***? We will continue to use your
company for all our future gate needs thanks againWe settled the issued with a positive solutionThank you so much for your time on this matterGateman, IncTeam Phone: 713.977-Fax: 713.868-"We are committed to provide our customers with the highest quality service."

Sent: Tuesday, January 02, 10:AM Subject: Case #*** - Gateman, IncFirst operator was replaced to be comparable with a battery back up at no additional chargeAfter Hurricane Harvey we replaced flooded operator with a higher base standWe service and lubricated the system every time
our staff was on site to program and deliver remotesOur insurance does not cover us if we're not on site during the time of the incidentThese unit's electronic design are called fail safe type and it showed on the footage management provided of the accidentAlso, we are not sure what occurred for all we know the? operator could of been tampered with by other gate companies, residents or the maintenance; we have no responsibilityFor further questions or concerns, please feel free to contact us.? Thank you, Gateman, IncTeam Phone: 713.977-Fax: 713.868-"We are committed to? provide our customers with? the highest quality service."

Sent: Tuesday, May 23, 2017 6:01 PM Subject: Revdex.com Case # [redacted] - Gateman, Inc. On Thu, May 18, 2017 at 7:57 AM, Ted [redacted] <ted[redacted]@gmail.com> wrote: Thank you so much for your attention to this matter. Can you also give me the status of [redacted]? We will continue to use your...

company for all our future gate needs thanks again. We settled the issued with a positive solution. Thank you so much for your time on this matter. Gateman, Inc. Team Phone: 713.977-7879 Fax: 713.868-4343 "We are committed to provide our customers with the highest quality service."