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Scholarly Book Center Reviews (1)

The work requested was not excavation work, it was tearing down a rotted out railroad tie garden walls throughout the yard. The initial phone call from the customer came in September 24, 2015. Returned call on October and left a voicemail, left another voicemail on October 28, 2015, returned call...

again on November 9, 2015 and left another voicemail on November 16, 2015. Customer called January 18, 2016 and setup an appointment for Monday February 15, 2016 at 10:00 am.It snowed the night of Sunday, February 14, 2016 and we are a snow plow contractor. We plowed until the afternoon of the 15" and there would have been no way to see the work that was needed until the snow meted.After the snow event, we did not hear back from the customer until the early part of May. With the information the customer provided, we visited the site and gave the customer a verbal price over the phone and he said it was more than what he wanted to spend. The customer asked to only do part of what was originally asked for. Being in the landscape business, May is our busiest month of the year and our estimator was booked up for the next several weeks on appointments. At, this point it had been eight (8) months trying to put something together for this customer.There was never a dollar spent by the customer, we had travel time and estimator time involved and did not feel like this lead was going to amount to anything, so we did not give another estimate for the job. We apologize for any inconvenience this may have caused the customer.

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