Manager (***) met with Mrs*** and resolved issue Explained to her that it was not a machinery malfunction, the issue was pre-existing Explained this to her and she acknowledged it was resolved
Revdex.com:
I have reviewed the response offer
made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***
I did meet with *** and he explained that the equipment at the carwash could not be responsible for the scratchesMy car was new and the condition was definitely not preexisting. I cannot prove beyond any doubt that the car wash machinery scratched my car, *** from the carwash was extremely nice and tried to remove the scratches with waxI am not going to approach the car wash again about this, but the condition was definitely not pre existing*** never said pre existing he said because my car is black it is easy to scratch and anything could have scratched but not the car wash machinery
Manager (***) met with Mrs*** and resolved issue Explained to her that it was not a machinery malfunction, the issue was pre-existing Explained this to her and she acknowledged it was resolved
Revdex.com:
I have reviewed the response offer
made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
*** ***
I did meet with *** and he explained that the equipment at the carwash could not be responsible for the scratchesMy car was new and the condition was definitely not preexisting. I cannot prove beyond any doubt that the car wash machinery scratched my car, *** from the carwash was extremely nice and tried to remove the scratches with waxI am not going to approach the car wash again about this, but the condition was definitely not pre existing*** never said pre existing he said because my car is black it is easy to scratch and anything could have scratched but not the car wash machinery