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Scinto Tree Co.

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Scinto Tree Co. Reviews (1)

Review: I contacted Scinto Tree in Shelton to have some trees pruned and wood chopped for firewood. they gave me a quote, and came on 7/31/14 to do the work. Part way through cutting wood for firewood, they had to stop due to a bees nest. [redacted] told me she would come back after the bees were gone.I had the bees removed on a Saturday. I messaged her the day before letting her know it was being done and to try to get out as soon as possible. She let me know she could not come that week, but could come the following week, Aug 18-22.At the beginning of the week I asked her what day she would come. Her reply was to ask me if the bees were gone, which I reminded her I had them removed but it wouldn't last forever! she said they would be out that week, but she didn't know what day. Tuesday I messaged her again and she again asked if the bees were gone. I told her again they were. She did not respond. Thursday when the work still had not been done, I called her to make sure they were coming Friday. her first question was "are the bees gone". I was quite frustrated at this point. Here she tells me they were not coming as she gave her guys the day off. At that point she told me they would come Tuesday the 26th. In the morning I asked her what time they were coming, and at 3:20pm she messaged me that they were not coming, and would come Wednesday. At this point I posted what was going on to [redacted]. Wednesday morning she called me very upset that I posted it to [redacted]. I told the exact truth of what happened on [redacted], I did not lie or exaggerate. At this point she hung up on me. My husband called her to try to resolve the issue. During his conversation, she told him she never agreed to chop the wood into firewood. If need be I was told a court supeana can get the text message I have clearly stating that she would come back specifically to chop wood into firewood.At this point we do not think she is coming back. She hung up on my husband. We are outraged at her lack of respect and lies about completion.Desired Settlement: I would like a $200 refund for the work not completed. I paid twice to have bees removed and that was a waste, so I feel asking her for the $200 I already paid her is fair. I also had people scheduled to come and help me move the chopped up wood that never got chopped up, as I need the space for planting being done. they also had to rearrange their schedules because of this.

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Description: Tree Service

Address: 38 Old Coram Road, Shelton, Connecticut, United States, 06484-4005

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