Scion of Tacoma

To whom it may concern: All parties agreed upon what was being ordered, and we delivered the vehicle that was agreed uponThe customer originally wanted a different color combination but it was not available in that configuration and is still not availableWe understand and empathize with the customer but are unable to take the vehicle back

Parts for the recall have been ordered and have an estimated time of arrival of September 23rdThe recall parts will rectify the holes in the customers dashWhen parts arrive we will contact the customer to schedule an appointment -Larson Customer Care

To whom it may concern: We cannot provide documentation as it has personal customer information on it and violates privacy policy. Furthermore the documentation does not indicate the color options but identifies the agreed upon VIN and Stock Number. - Larson Customer Care

Complaint: ***I am rejecting this response because: Dont make promises you cannot keepI requested Black exterior on White interior on 11/29/and I was promised just that by the dealershipThe next day 11/30/they brought the car with white exterior and BROWN interiorIf the dealership was honest and said that it's not available in the colors I want, then I would never purchased the vehicle
Dishonest dealership and their employees
Sincerely,*** ***

Parts for the recall have been ordered and have an estimated time of arrival of September 23rd. The recall parts will rectify the holes in the customers dash. When parts arrive we will contact the customer to schedule an appointment. 
 
 
-Larson Customer Care

Complaint: [redacted]I am rejecting this response because: no,  because on 11/29/2016 "2:55 am" I requested  3 deferent "quotes" from toyota.com. 
 
when I entered my are code, Toyota of Tacoma was the closest/recommended (dishonest dealership, thanks no).
 
 so at 8:01 I recieved a phone call from Andrew H[redacted] (an ammeter sales person.0). he's was a one pushy/dishonest sales person, so after I denied to buy an 2017 toyota 86. 
 
he tricked me(by saying that that he will show me a vehicle on the lot, instead, I bought me in front of NEW CAR sales amemeter 
Arsen H[redacted]) bad ideas, because I have a stressful  life since 11.30.2016. an now you ( toyota of tacoma) talk to me but only thought Revdex.com. 
 
 
 
do you still need the 3 different "........." ?@   ????,        where in say in black ink on white paper that STATED: I was only interested in BLACK ON WHITE VeHIVLE>     
 
 
thanks, waiting for the response, btw ? on 1/31.2017 @11:59 PMT,  GM of the tOYOTa of tacoma SCOtt Chuck has denied to Give me a full refund of my $5,000.00 or provided me a BLACK/White car.  The same car that was promised to me on 11/29.17 by Arsen H[redacted].  
 
I Purchased this car without actually seeing it, I never pick up the car and when I tried to return it the next day, toyota of tacoma refused to give me a refund. 
 
 
now we got a lawsuit  to deal with.
.
 
 
 
 
before you and you're dishonest employees Sincerely,[redacted]

To whom it may concern:
 
All parties agreed upon what was being ordered, and we delivered the vehicle that was agreed upon. The customer originally wanted a different color combination but it was not available in that configuration and is still not available. We understand and...

empathize with the customer but are unable to take the vehicle back.

To whom it may concern:
 
We cannot provide documentation as it has personal customer information on it and violates privacy policy. Furthermore the documentation does not indicate the color options but identifies the agreed upon VIN and Stock Number.
 
- Larson Customer Care