Scott Builders

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] You said u were sending a refund check, I wrote back and said okI did not believe additional comment was necessary In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Tell us why here...Tell us why here...Hello ***, aYour manuscript wasn't billed as a reprint quality scan, just as a basic scanWe normally charge several hundred dollars for a greyscale segmentation, many images, reproduced quality scan but you haven't been charged more as you had paid via check and we didn't want to slow you down.bYour request for return shipment on Sunday May [redacted] was promptly responded to, and you did receive the tracking number, [redacted] , via Priority Mail (which we upgraded, we usually ship via Media Mail which is much cheaper but slower) however the package was only put out for pickup today because obviously Sunday, and Monday being Memorial Day, were not [redacted] pickup daysIt is however on it's way to you now cAdding and centering margins is our standard method of preparing books for reprint.dYou have not requested a refund to us directly, at allPlease provide Paypal account or we'll send you a check separately

My Business provided rental equipment, set up and maintenance services to Scott Builders [redacted] has refused to pay the invoice in full I had been performing contract work for Scott Builders on a project in Western North Dakota over a period of monthsI had several changes to my contract in that time period and performed this work without written change orders and was always paid for the work I completed After I had completed all required work in the scope of my contract, I was contacted by a Project Superintendent for Scott Builders with a request that I quote rental, delivery, and set up of a temporary heat source for their building project miles from my shop I emailed the superintendent back with the costs associated with the rental and set up of the furnaceHe agreed to the terms, and added "get it coming ASAP"There were several site conditions that had to be accounted for in the set up and maintenance of the rental equip and I went over and above to keep the furnace running and heating their projectNext day delivering parts directly to the site and driving miles one way in the middle of the night to get the furnace running when the on site power supply caused damaged to the furnaceAll of this was done at the request of Scott Builders Superintendent I billed the rental conservativelyScott Builders had the unit on site for month and I billed for weeksAdditionally I reduced my labor rate while traveling to and from the site, and only billed actual cost for my fuelAnd yes, I incurred these cost and provided my services in good faith without a written change order, because the superintendent and project manager for Scott Builders had earned my trust through past dealings with my business Now, the reason for my compliant After sending the first invoice for my services I was contacted by Scott Builders' Project Manager and told that I would be paid but he had to come up with some creative ways to bill this to their customer because the temporary heat was not covered by Scott Builders Contract with the owner of the projectHe told me he would get me paid but that it would take some timeAgain because of the excellent track record that I had had with Scott Builders field personnel and the project manager I had no reason not to trust that I would be paid for my services in fullAfter a month went by I again was in contact with Scott Builders Project Manager and was told that he came up with a way to bill the project owner so that Scott Builders would be paid, and then they would pay meSo again I sent a statement, with no finance charges and waited for a check to come in the mailStill no check and I was starting to become a little frustrated so I began to call the Project Manager more often, however this time the response I was received was differentNow I was told that He (Project Manager) was surprised that I had not received a check yet, because they closed out the project with the owner and they had been paid in full and that [redacted] was supposed to have issued me payment in full as wellWhile all this time was passing Scott Builders had no other work so they fired their project superintendent and refused to pay his vacation time earnedThe writing was on the wall, I probably wasn't going to see a checkBut again I was still in contact with the project manager and he said that my payment was in the hands of [redacted] the owners wife [redacted] had always paid my invoices before so I assumed I would be paid againI tried several more times to contact Scott Builders and was unsuccessfulI learned that they fired the project manager I was delaing withNow I have been dealing directly with [redacted] and his wife *** [redacted] found my invoice in the desk of the project manager and gave it to ***I have spoken with [redacted] a few times and have heard that work is slow and he didn't have the ability to pay meHe was going to review my invoice and get back to me with any ?'sHe mailed a check for less that a 1/my bill and said that all he would payThat amount doesn't even cover my costs The letter I received along with the partial check for my services stated that he was willing to pay the standard industry charge for this type of rental equipment and the associated delivery and set up charges [redacted] claims that the approximate cost for the heater is $per monthI have the Quote from the renal yard at $for two weeks, I billed $for the rental [redacted] writes in the letter that it would cost $for delivery and set up charges, probaly not at miles one way I picked up the heater from the rental yard, loaded and strapped on my trailerI drove miles one way to unload and set up the furnace at the job siteI billed for hours at $60/hr for my time, pickup and trailerMy fuel cost was $ When I quoted the heater rental and set up on 11/30/I included the cost of the needed hoses and duck work to supply natural gas from a high pressure source to the furnace and the additional cost of duct work to get the hot air from the furnace to the buildingAll of the costs totaled $and were agreed to by [redacted] ***'s Project Superintendent The onsite electricians hired by [redacted] supplied the wrong voltage electrical connection to the furnace and it caused a fan motor relay to burn out on the furnaceThis part cost $to replace A step up transformer was needed to boost the line voltage from the building to the furnace in order to operate the furnace properly and with out further damage to the unitthe cost of this was $also ordered and approve by the SuperintendentDelivered to site and installed by electrician hired by Scott Builders The unit quit working and the site electricians tested the fan motor and assumed that the motor on the furnace was damaged due to the previous improper line voltage supplied by them to the furnaceSo I was called to bring up another blower motorI bought a blower motor and drove overnight again miles one way to install the motor only to find that due to a bad power supply on site, a saftey reset button had been tripped on the furnaceI reset the button and drove homeThis resulted in a fuel cost to me of $I returned the motor at no cost, and billed hours at $50/hour for my time and vehicle I also left my trailer on site for month at no charge, so that ***'s superintendant could return the unit back to me when they were finished and not incur more expenses to have the furnace disconnected, picked up and driven back miles I billed a total of $ [redacted] decided to pay me $ I would like to be paid in full for my services On another note, [redacted] had a Scott Builders company pickup driving through Fargo in the middle of an ice storm this winter at 8:at nightThe alternator went out and the driver was stranded on the side of the Interstate and called me for helpI went and bought a new battery and a new alternator, met ***'s employee on the side of the road miles from my house and helped install the new batteryWe then drove the truck to my shop where we installed a new alternator into ***'s pickupWe were done around midnight and I only charged [redacted] for the battery and the alternatorI did this because I had a good working relationship with Scott BuildersI hope that [redacted] will resolve this complaint with me and that he can show me that I can have a good working relationship with him in the future Update 3/17/ I have been trying to Contact [redacted] about setting up a payment plan for the amount he owes my business He has not returned my calls, he has blocked my emails, and he has had his attorney contact me to tell me that [redacted] is not going to pay and that If I contact him anymore it will be considered harassment