Scott Electric

The A/C whip comes in lengths we do not cut them, they come in either 3' or 6' and can not be any longer per code

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Assumed Answered] Complaint: [redacted] I am rejecting this response because:They claim the conduit or whip as they called it was replaced once, it NEVER was They came out in the Spring and pulled it tight again and secured it to the house, and assured my wife who was home it wouln't be a problem again We feel it was initially cut too short and doesn't give any room for even the slightest of movement We noticed the wires were exposed before even attaching Christmas lights onto the house, but did notice this had happened again while over there doing it We didn't even move into the house until May 2015, so we were instructed that our one year warranty began at that time That is why they came this past spring (months ago) to look at it and supposedly fixed it by pulling tight again However, it's come loose again If they don't feel like fixing the job that should've been corrected in the spring by attaching a longer piece then I guess we once again will have to fix something with this new house on our own correctly!!!! I feel that this should have been an easy fix,but instead we've been treated unfairly and really just with no respect from this company I called the company with a positive atttitude and was surprised how I was immediatley just told they wouldn't fix anything Regards, [redacted] ***