Scott Marks Recruitment Services

WE ARE A RETAINED SEARCH FIRM NOT AN AGENCY OUR COMPANY IS PAID A PORTION OF OUR PLACEMENT FEE UPFRONT AND THE REMAINING ON THE HIRE OF THE CANDIDATE OUR CONTRACT SPECIFICALLY STATES THIS I AM LOOKING TO PLACE THE PHYSICIAN ASSISTANT WITH [redacted] ***'S WIFES' PRACTICE IN NEWBURGH THIS IS NOT A PIZZA DELIVERY SERVICE WE ARE A RETAINED HEALTHCARE SEARCH FIRM OUR GOAL IS TO SATISFY OUR CLIENTS EACH AND EVERY TIME NO REASON TO STOLL AS WE HAVE A CONTRACT AND WANT TO WORK ON SATISFYING [redacted] ***'S NEEDS

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] First of all my name is Jonathan, not [redacted] , which indicates how careful they are It has been over a month since they sent me resumes of people they said were available I wrote to them and asked them to specifically to have seven of these people who looked qualified call for an interview Not one person called This amounts to advertising Not one person out of over who they said were available called We reduced our requirements (did not have to be fluent in spanish), we raised the salary - no responses We were scammed based on our belief in the service they were selling If they had presented it to us as having a risk, we would have thought twice It was presented as though we had our pick of over people I would like a refund We are losing money because we could have tried other sources for the last month In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Dear *** ***
I have an agreement with *** *** ***, ***and have been RETAINED staffing agreement in search to find an PA for his practice is Newburgh, NY We have a legal copy of our agreement which we will be more than happy to send over
Our contract specifically states that we are a hired as a RETAINED search firm for the above aforementioned client in effort to search/recruit the mid-level practitioner for the practice We are and have been working to do such There is no clause, however, that states we MUST provide the practitioner in a specific time I personally have communicated with *** *** ***, ***and his wife in searching for the PA to work day a week part time or days a week The Physician Assistant candidate that he requested was required to have trigger point injection experience and work with patients We have been sourcing our candidates, advertising, and working on *** ***'s office ever since we had a signed contract and retainer I also explained to *** *** ***, *** that we will continue to work in searching for the appropriate candidate for his practice in Newburgh, NY until the PA is found/placed with his practice *** *** ***., then states he wants to cancel the contract and wants a Refund In our contract, we do not offer refunds to our clients *** *** has then mentioned that mail correspondence has an alert message I brought this to Revdex.coms attention for what reason I do not know that there is an alert message at our company's PO Box I did also mention to *** *** to please be patient as we are working very actively to satisfy his needs and the needs of his practice
Best,
*** ** ***
***
*** *** *** ***

WE ARE A RETAINED SEARCH FIRM.   NOT AN AGENCY.   OUR COMPANY IS PAID A PORTION OF OUR PLACEMENT FEE UPFRONT AND THE REMAINING ON THE HIRE OF THE CANDIDATE.  OUR CONTRACT SPECIFICALLY STATES THIS.   I AM LOOKING TO PLACE THE PHYSICIAN ASSISTANT WITH [redacted]'S WIFES' PRACTICE IN NEWBURGH.  THIS IS NOT A PIZZA DELIVERY SERVICE.  WE ARE A RETAINED HEALTHCARE SEARCH FIRM.   OUR GOAL IS TO SATISFY OUR CLIENTS EACH AND EVERY TIME.  NO REASON TO STOLL AS WE HAVE A CONTRACT AND WANT TO WORK ON SATISFYING [redacted]'S NEEDS.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 More delaying.  He doesn't have to call me 10 or 20 times a day.  For what?  He should have had the prospective employee call for an interview but since he doesn't seem to have any, this is besides the point.  Enough of this.  I would like my money back. No matter what he says, he has not done what was promised to be done quickly - not over a period of months. 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted] [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here] First of all my name is Jonathan, not [redacted], which indicates how careful they are.  It has been over a month since they sent me 30 resumes of people they said were available.  I wrote to them and asked them to specifically to have seven of these people who looked qualified call for an interview.  Not one person called.  This amounts to false advertising.  Not one person out of over 30 who they said were available called.  We reduced our requirements (did not have to be fluent in spanish), we raised the salary - no responses.  We were scammed based on our belief in the service they were selling.  If they had presented it to us as having a risk, we would have thought twice.  It was presented as though we had our pick of over 30 people.  I would like a refund.  We are losing money because we could have tried other sources for the last month. 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Review: contact this medical recruitment services looking for a part time physician's assistant (PA). recruiter sent us over 30 resume's who were "available for work". Told us that we should quickly sent him a deposit of $5000.00 because we might miss a good employee (they might take another job). after sening him the deposit he continued to send re3sumes and said he was contacting these people personally and they would contact us. after one month no one contacted us and there were no interviews. he insisted he was "working on it" and then we stopped hearing from him.

PLEASE DO NOT SEND THIS COMPLAINT TO THE AD**ESS YOU HAVE LISTED (FOREST HILLS) BECAUSE ON YOUR OWN WEBSITE THERE IS AN ALERT WHICH STATES THAT MAIL SENT TO THAT AD**ESS WAS RETURNED AS UNDELIVERABLE.Desired Settlement: REFUND

Business

Response:

Dear [redacted]

I have an agreement with [redacted], [redacted]. and have been RETAINED staffing agreement in search to find an PA for his practice is Newburgh, NY. We have a legal copy of our agreement which we will be more than happy to send over. Our contract specifically states that we are a hired as a RETAINED search firm for the above aforementioned client in effort to search/recruit the mid-level practitioner for the practice. We are and have been working to do such. There is no clause, however, that states we MUST provide the practitioner in a specific time. I personally have communicated with [redacted], [redacted]. and his wife in searching for the PA to work 1 day a week part time or 2 days a week. The Physician Assistant candidate that he requested was required to have trigger point injection experience and work with patients. We have been sourcing our candidates, advertising, and working on [redacted]'s office ever since we had a signed contract and retainer. I also explained to [redacted], [redacted] that we will continue to work in searching for the appropriate candidate for his practice in Newburgh, NY until the PA is found/placed with his practice. [redacted]., then states he wants to cancel the contract and wants a Refund. In our contract, we do not offer refunds to our clients. [redacted] has then mentioned that mail correspondence has an alert message. I brought this to Revdex.coms attention for what reason I do not know that there is an alert message at our company's PO Box. I did also mention to [redacted] to please be patient as we are working very actively to satisfy his needs and the needs of his practice.

Best,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here] First of all my name is Jonathan, not [redacted], which indicates how careful they are. It has been over a month since they sent me 30 resumes of people they said were available. I wrote to them and asked them to specifically to have seven of these people who looked qualified call for an interview. Not one person called. This amounts to false advertising. Not one person out of over 30 who they said were available called. We reduced our requirements (did not have to be fluent in spanish), we raised the salary - no responses. We were scammed based on our belief in the service they were selling. If they had presented it to us as having a risk, we would have thought twice. It was presented as though we had our pick of over 30 people. I would like a refund. We are losing money because we could have tried other sources for the last month.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]

More delaying. He doesn't have to call me 10 or 20 times a day. For what? He should have had the prospective employee call for an interview but since he doesn't seem to have any, this is besides the point. Enough of this. I would like my money back. No matter what he says, he has not done what was promised to be done quickly - not over a period of months.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

WE ARE A RETAINED SEARCH FIRM. NOT AN AGENCY. OUR COMPANY IS PAID A PORTION OF OUR PLACEMENT FEE UPFRONT AND THE REMAINING ON THE HIRE OF THE CANDIDATE. OUR CONTRACT SPECIFICALLY STATES THIS. I AM LOOKING TO PLACE THE PHYSICIAN ASSISTANT WITH [redacted]'S WIFES' PRACTICE IN NEWBURGH. THIS IS NOT A PIZZA DELIVERY SERVICE. WE ARE A RETAINED HEALTHCARE SEARCH FIRM. OUR GOAL IS TO SATISFY OUR CLIENTS EACH AND EVERY TIME. NO REASON TO STOLL AS WE HAVE A CONTRACT AND WANT TO WORK ON SATISFYING [redacted]'S NEEDS.

Review: I own an intensive neurological therapy for children with cerebral palsy and was unfortunately backed into a corner where I needed at PT fast. I contacted multiple recruiters before being contacted Scott Mars LLC, who offered their recruiting services for a full time PT for one year. During that year if they were to quit or not work out on our end, Scott Marks LLC would continue to fill the position.

Scott provided us with 10 references which most of were positive. The rest had nothing bad to say, but they also provided us with other agencies which they now use. We decided to go with Scott Marks and paid a finders fee of $2000 upfront, and agreed to pay an additional $3000 once the position was filled. The first few days we received 5-10 resumes which a couple of we had already spoken with. Seven or so of the 10 were located 2 hours plus outside of Los Angeles which we brought to [redacted]'s attention. We were told they were willing to either relocate or commute to our clinic so we went ahead and scheduled an interview with the only candidate who fit our needs. The day of the interview we contacted the candidate who told us they would not be coming because they didn't realize how far our clinic was from San Diego. We expressed our concern to [redacted] and we reassured they had many other candidates and were confident they would be able to get us somebody hired in time.

After this all communication fell off. We were unable to get ahold of [redacted], or anybody else with Scott Marks via phone or e-mail. After a few weeks we realized we had most likely been scammed by Scott Marks, LLC who is based across the country from our clinic.

Periodically I would give them a call to see if they would pick up and a few months later they did. [redacted] claimed he had been sending me e-mails with resumes and they must not have been getting through. I asked why he hadn't returned any calls or e-mails and he said he hadn't gotten any calls or e-mails from you. Of course I didn't believe anything he was saying, but I thought I would be nice because we had 6-7 months left on our contract and could use a part time therapist at that point. [redacted] said he would forward me alllll the resumes he has been sending as soon as we got off the phone and apologized for the inconvenience.

After this we were unable to reach anybody with Scott Marks LLC again.Desired Settlement: I would like to be refunded the $2000.00 we had paid upfront to start the "recruiting process". I have our original contract which was clearly broken by Scott Marks LLC.

Consumer

Response:

At this time, I have not been contacted by Scott Marks Recruitment Services regarding complaint ID [redacted].Sincerely,[redacted]

Business

Response:

[redacted] who is the owner of the intensive neurological practice in CA had hired our company to search for a physical therapist on a RETAINED basis. We sent [redacted] over 30 candidates, half of which had expressed that they wanted to work with his and his mother’s clinic. There were 3 candidates that said they would consider working with his office if they were compensated for relocation expenses. Due to the difficulty of placement, [redacted] had agreed to this as long as it was in reason. Once we mentioned that to our candidates, they were excited and decided to commute to interview with him. He then informed the candidates that he was not going to pay for traveling costs. That made our company appear to be unprofessional. After a week or 2, [redacted] and [redacted] called our office repeatedly asking for more candidates or a refund. We mentioned to them that have successfully located the therapists for you as they WANTED THE POSITION. However, because they were lied to, they decided to change their minds.

Business

Response:

To start with I would like to say that [redacted] and [redacted] hired our company as a RETAINED search firm. A RETAINED search firm is hired to search for available candidates in effort to place with the client. A RETAINED search firm is paid whether they place the candidate or NOT. Once we received the agreement, we began sending over candidates to their organization. The candidates that were sent were promised travel expense costs, higher rate of pay per hour, and benefits. [redacted] had not kept his word and lied about such. This put off our candidates, which are extremely difficult to find as is. Many candidates that were sent were in fact 2+ hours away from the clinic, however, they were willing to make the commute for the right cost which [redacted] had noted he will accomodate [redacted] then notes that we have other negative reviews on Revdex.com and online search engines. What he fails to point is all of our POSTIVE reports of clients who have been EXTREMELY satisfied with our service. Which I will be more than happy to supply a list of EXTREMELY satisfied customers all across the US. You may ask [redacted] to research what a RETAINED search firm is and to read the contract in its entirety to understand the terms accurately. [redacted] then states that our company must be stopped, this is defamation of character which I plan on filing a suit for this.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

Review: We pay an initial fee to [redacted] the president of [redacted] Recruitment LLC to find us a Physician Assistant.

As soon as we paid [redacted] the fee for his services he has disappears from the earth, no one can contact him to the following ph # ###-###-#### or cell ###-###-####.

I called the cell # and I told him that he needs to contact us today or I will be going to small claims department to collect my funds back.Desired Settlement: For Scott Marks Recruitment LLC to return the original fee for not be able to provide the services we paid for.

Consumer

Response:

At this time, I have not been contacted by Scott Marks Recruitment Services regarding complaint ID [redacted].

Sincerely,

Business

Response:

[redacted] had hired our company on RETAINER to search for a family MD. As soon as we received our executed/signed agreement and retainer, we sent over candidates to his practice. He decided not to interview them because he did “not have time and have to treat patients.” I mentioned to him we were working 24/7 in order to perform. [redacted] is a standard example of a client that does not want to pay for services. Im asking that this review be removed immediately.

Thank you,

Scott Marks Recruitment LLC