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Scott Reid Enterprises Inc.

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Scott Reid Enterprises Inc. Reviews (1)

Initial Business Response /* (1000, 9, 2015/08/23) */
I, [redacted] am responding to the complaint set forth. First of all, the complaint is invalid based on the information to follow.
The vehicle that is being referred to is a Ford F-150 which belonged to her and her nephew. He had been...

driving the truck for a while and any case he brought the truck to me to change the spark plugs and I did. Then he brought it back for an oil change, which I did. A while later, he brought it back to me because of a serious miss in the engine. He asked me to find out what was wrong with the truck. I told him to give me a few days and I would check it out. At this point in time I still had not been paid, but was still willing to help. After a few days and a partial tear down & diagnosis, I found that he had over-revved the engine and had thrown 8 rocker arms. After talking to [redacted] 8 days later, she discussed what it would take to fix. I told the options, and she put in motion the aspects. They both bought parts and tools. The cam shaft locking tool was the wrong one so I told her she could take it back to get her money back. After meeting with her 6 times and multiple times with him and not one decision was made. After the truck being at my residence for a year, I was only charging storage for 5 months. I offered her a break and told her if she paid my labor of 4.1 hours, which is [redacted] I would negate the storage bill and let her have the truck. She became quite hostile and was not willing to make any resolution. Only after talking to the bank and telling them I was putting a mechanics lien on the truck, did she message my wife back and said the bank was going to give her the [redacted] We then met the next day and she paid the [redacted] for the 4.1 hours of labor, I dissolved the storage bill and gave her the parts and the tools back (which by the way were unused and still in the original packaging). This was a very peaceful business transaction and the situation was resolved. After resolving this matter, she then turned me in to the Revdex.com. I take this offensive and with disgust. I expect better out of a fellow business owner. It is also to be noted that on more than one occasion they brought their other vehicles for me to fix. I also have saved electronic messages from them for several months back in regards to this truck.

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