***, We at Scott Hale apologize for any discomfort or lack of trust you experienced with our technicianWe will always be willing to correct your concernsTyler evaluated your furnace and ACThe AC is yrs old and the compressor drawing high ampsThe Furnace of tubes appear to be loose and soot building upWe want to provide a great service to you and apologize again for any inconvenienceYou paid $for the Furnace tune up and $for the AC tune up, I will issue you a refund in the amount $and request that this concern be closed as resolvedThank You, Candace K*** Scott Hale Plumbing Heating and Air ###-###-####
***, I left a message on your phone this morning with the hope of resolving the issues that you have with our companyFirst let me apologize for those areas of concern, that you listed in your complaint with the Revdex.com, that have not be resolvedI will be glad to have you select a bathroom faucet that is suitable for you and we will install it at no extra chargePlease let us know what faucet you desire and the model number and we will purchase and install the faucet for youThe only requirement we have is that the faucet will fit on the sink that now exists or we will refund the $that was paid originallyI will happily refund you maintenance agreement amount of $We will extend the warrantee of the shower valve to years from the date of installation, as per your request and will repair/replace the valve as needed during that time, at no additional cost to youIf you allow us to replace the bathroom faucet that you select, I will bring up bags of salt to fill your water softener, at no additional cost tooI wish that you would have called me first, because I am unaware there was a problem with the work we were performing for youI will address the issues that were mentioned in your Revdex.com letter with my team to correct any internal problems we haveI await your responseWe will move forward at your request once we hear back from youI will be traveling today so you won't be able to reach me until tonight after 8:Thanks, Scott H***
***, We at Scott Hale apologize for any discomfort or lack of trust you experienced with our technicianWe will always be willing to correct your concernsTyler evaluated your furnace and ACThe AC is yrs old and the compressor drawing high ampsThe Furnace of tubes appear to be loose and soot building upWe want to provide a great service to you and apologize again for any inconvenienceYou paid $for the Furnace tune up and $for the AC tune up, I will issue you a refund in the amount $and request that this concern be closed as resolvedThank You, Candace K*** Scott Hale Plumbing Heating and Air ###-###-####
***, I left a message on your phone this morning with the hope of resolving the issues that you have with our companyFirst let me apologize for those areas of concern, that you listed in your complaint with the Revdex.com, that have not be resolvedI will be glad to have you select a bathroom faucet that is suitable for you and we will install it at no extra chargePlease let us know what faucet you desire and the model number and we will purchase and install the faucet for youThe only requirement we have is that the faucet will fit on the sink that now exists or we will refund the $that was paid originallyI will happily refund you maintenance agreement amount of $We will extend the warrantee of the shower valve to years from the date of installation, as per your request and will repair/replace the valve as needed during that time, at no additional cost to youIf you allow us to replace the bathroom faucet that you select, I will bring up bags of salt to fill your water softener, at no additional cost tooI wish that you would have called me first, because I am unaware there was a problem with the work we were performing for youI will address the issues that were mentioned in your Revdex.com letter with my team to correct any internal problems we haveI await your responseWe will move forward at your request once we hear back from youI will be traveling today so you won't be able to reach me until tonight after 8:Thanks, Scott H***