Scott Travers Rare Coin Galleries, LLC

I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me For the time being until I see the actual charges which, In my understanding, should have been covered by the healthcare insurance I had at the time Regards, [redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

We have marked this as a disputed account in our system and stopped our collection process We are returning this account to [redacted] Health for review Our records show the date of service on this account as 12/16/ We have requested that the hospital send detailed information to the consumer regarding the services Computer Credit will not contact the consumer further about this disputed account

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint:
I am rejecting this response because: today, June 2015, I received a telephone call, according to my caller id number, from *** Health Business Office, at ###-###-#### My husband answered the call and I listened in Listened in is hardly appropriate, because no one said anything to us and we listened to dead silence for five minutes No conversation with *** Health took place It appears that *** Health didn't heed your request to provide us with some kind of evidence that we incurred these charges We requested written evidence in the form of a statement or explanation of benefits, that references my husband's information, dates of services, and CPT (Current Procedure Terminology) and ICD codes (International Statistical Classification of Diseases and Related Health Problems), and a copy the HCFA sent to Medicare and Blue Cross/Blue Shield of *** All correspondence from *** Health must be in written form; nothing telephonically will be accepted, as many scams are perpetrated on the elderly via telephone calls which unfortunately leave the duped victims without any evidence or recourse
Regards,
*** ***

Please be advised of the following information regarding the consumer’s complaint. We stopped our collection process upon receipt of this complaint, marked the consumer’s account as disputed and returned it to *** *** ***. We contacted *** *** *** and requested an
itemized statement showing details of all charges to be sent to the consumer.Please contact me if you have any further concerns regarding this matter. Sincerely yours, Maria M***Collections Manager

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  For the time being until I see the actual charges which, In my understanding, should have been covered by the healthcare insurance I had at the time.
Regards,
[redacted]

Please be
advised of the following information regarding the consumer’s complaint.  We stopped our collection process and cease
contact with the consumer upon receipt of this complaint and returned it to the
original creditor.  We did
not take any negative action to affect the...

consumer’s credit record.   Computer Credit, Inc. will not contact the
consumer any further regarding this matter.  Please note we have sent a request to the original creditor to send the consumer a detailed explanation for these charges.

Please be advised of the following information regarding the consumer’s complaint.  The account reference in this complaint was referred to our company on 9/6/16, we mail out a collection notice to the consumer dated 9/9/16 showing a different date of service from the one mentioned in this...

complaint. The notice was returned to us by the USPS as undeliverable on 9/20/16 and we stopped our collection process.  Please note a second account was referred to us for collections, we mailed out a collection notice to the consumer dated 11/29/16 showing the dated of service indicated on this complaint. Upon receipt of this complaint we stopped our collection efforts on the consumers account and returned it to Orlando Health.  We contacted Orlando Health regarding the status of the financial assistance application for the consumer and they indicated that it takes about 100 days for processing. Please contact me if you have any further concerns regarding this matter.   Sincerely yours,     Maria M[redacted] Collections Manager

We have marked this as a disputed account in our system
and stopped our collection process.   We
are returning this account to [redacted] Health for review.  Our records show the date of service on this account as 12/16/2014.  We have requested that the hospital send detailed information...

to the consumer regarding the services.  Computer Credit will not contact the consumer
further about this disputed account.