Scott's Lawn Service

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. Continue to keep this as contested.  I will keep looking for the documentation of every call I made and who I spoke with.  l resent the statement about my personal situation and assumption that led to me not paying as it should be noted I prepaid for an entire season up front even though I did not have to.  In addition the full payment uo front also notes to my request to only have service for 1 season.  Not to be continued,  which I did call and have them come out b/c they killed my tree and 2 bushes,  which I forgot about.  I had a huge file on this whole mess...and itbis quite convient they have no record of all my calls or notes in the computer that I specifically had them to notate.  I refuse to let this go as they have taken advantage of 1 too many.  Very convient that I hear nothing after it was supposedly tajen care of last spring, and then a year later I get a collections notice.  They cannot just show up and do service that was not ordered.  I only otdered 1 season...which was paid in full...up front.  What are my next options?    
[To assist us in bringing this matter to a close, Please let us know below why you are rejecting the offer made by the business.]
Regards,
Kimberly Irby

Low balled price and then added extra cost for grub and fungus control. Salesmen said both were covered.