[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Thank you Regards, [redacted] ***
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: Michael C [redacted] claims that his technician did not damage the wheelsHowever, in addition to the damage that he describes as “rock chips,” there are also long circumferential scratches present at the interface between the tire and the wheel – this damage is present on all four wheelsThis matches his description of the type of damage that would be inflicted by his tire mounting machinery if misusedI have included pictures that I took approximately minutes after leaving [redacted] TirePlease note the long white scratches right next to the inner surface of the tireThere is no way that rocks or curb rash caused this, and my tires/wheels have never been serviced outside of this eventI have also included one picture of what Michael C [redacted] describes as a “rock chip” – I am certain that this damage was also caused by [redacted] TireI would be happy to take more pictures and even show Michael C [redacted] in person While portions of Michael C***’ account are inaccurate, I am not going to quibble over minor details unless absolutely necessaryI would just like to receive the compensation that I deserveMy request is in no way unreasonable – I am merely seeking reparation for damage inflicted to my propertyI hope that [redacted] Tire will treat its future customers with fairness, integrity, and respect Regards, [redacted] ***
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Thank you Regards, [redacted] ***
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: Michael C [redacted] claims that his technician did not damage the wheelsHowever, in addition to the damage that he describes as “rock chips,” there are also long circumferential scratches present at the interface between the tire and the wheel – this damage is present on all four wheelsThis matches his description of the type of damage that would be inflicted by his tire mounting machinery if misusedI have included pictures that I took approximately minutes after leaving [redacted] TirePlease note the long white scratches right next to the inner surface of the tireThere is no way that rocks or curb rash caused this, and my tires/wheels have never been serviced outside of this eventI have also included one picture of what Michael C [redacted] describes as a “rock chip” – I am certain that this damage was also caused by [redacted] TireI would be happy to take more pictures and even show Michael C [redacted] in person While portions of Michael C***’ account are inaccurate, I am not going to quibble over minor details unless absolutely necessaryI would just like to receive the compensation that I deserveMy request is in no way unreasonable – I am merely seeking reparation for damage inflicted to my propertyI hope that [redacted] Tire will treat its future customers with fairness, integrity, and respect Regards, [redacted] ***